M&S Quality Services, Third Party Audits Manager - KL Hub
Job title
Location
About the job
Job Description
- Organize, Plan & Perform Quality Audits of Third Parties, upon request according to annual audit program in place.
- Provide an independent assessment of Third Parties quality in place with regards to material compliance, as well as regulatory and quality requirements.
- Identify gaps and area of improvements, communicate results if needed and ensure the availability of CAPA for complete communication.
- Interface between the Third Parties and sites using them to facilitate follow up of improvements and exchange of quality information.
- Participate in qualification of new auditors in the hub, by performing audits with them and providing expertise regarding quality assessment of Third Parties.
- Support audits led by other auditors when specific expertise is needed (e.g. for cause audit with user site representative, highly sophisticated topics).
- Interact with Global Quality Third Parties Audit Management and Third Parties Quality Management colleagues for enhancement as & when required.
- Propose innovative solution to improve Third Parties Quality Audit process as & when required.
- Participate to Quality Documentation update as & when required.
- Provide QA and Technical Support to Third Party Manufacturers (TPM) and Contract Manufacturer Organizations (CMO), TPM/CMO Operations, Affiliates, and other Stakeholders.
- Responsible for compliance with Corporate and Divisional QA policies, procedures, standards, and specifications as well as country specific regulations depending on the TPM/CMO location and markets.
- Ensure compliance to Corporate and Divisional QA requirements and identify and / or resolve Quality gaps and / or issues relating to product design, manufacturing quality programs and product start-ups at TPM’s and CMO’s.
- Support Root Cause Analysis (RCA) investigations of quality events as required
- Utilize understanding of QA systems and problem-solving tools to provide alternative solutions to quality issues.
- Lead the Quality Compliance team ensuring cGMP compliance and inspection readiness.
- Manage supplier audit programs and follow-up on regulatory audits.
- Oversee Regulatory Intelligence and contribute to Quality Risk Management (GRT) on-site.
- Identify and propose process and procedure improvement proposals.
- Manage supplier audits, ensuring cGMP and SOP alignment.
- Track market developments, regulatory changes.
- Contribute to team effectiveness, identify risks, formulate improvements.
- Manage work processes efficiently, respect laws.
- Follow up on CAPA’s.
- Proactively monitor FDA, EMA requirements, share knowledge.
- Coach and direct the team, conduct evaluation interviews, and assess training needs.
- Provide an assessment of supplier’s quality in place with regards to material compliance, as well as regulatory of CAPA for Third Party sites
- Being a local quality contact between the Suppliers, Global Quality Suppliers & IA sites to facilitate exchange of quality information
- Support audits lead by other auditors when specific expertise is needed (e.g. for cause audit with user sites representatives, highly sophisticated topic)
- Organize day to day agenda according to workload defined by the group. Establish monthly reports and indicators for priority decisions.
- Conduct on-site and remote audits of GxP and Health Regulated Third Party vendors to ensure compliance with regulations and company policies.
- Prioritize audit planning to meet audit, assessment, and monitoring plans.
- Collaborate with stakeholders regionally for inspection preparedness.
About You •
Experience
Strong knowledge of regulatory frameworks
Proven audit and investigative skills
Excellent interpersonal and communication skills
Analytical and problem-solving mindset
Organizational agility
Education
Languages
Fluency in English is required; proficiency in Mandarin or Japanese to the region/markets served is a plus
Why Choose Us?
- 🌍
Global Impact
— Be part of a world-leading pharmaceutical company where your quality expertise directly protects patients and ensures the highest standards of medicine reach people who need them most
- 🤝
Collaborative Culture
— Work alongside passionate quality professionals, global audit teams, and cross-functional stakeholders in a truly international environment that values diverse perspectives
- 📈
Growth & Development
— Expand your expertise by mentoring new auditors, engaging with sophisticated quality topics, and contributing to innovative process improvements that shape the future of third-party quality management
- 🔬
Scientific Excellence
— Thrive in an environment driven by cutting-edge science, where your regulatory knowledge and audit skills are continuously challenged and sharpened
- 🏆
Meaningful Responsibility
— Take ownership of critical compliance programs, lead cGMP initiatives, and play a pivotal role in inspection readiness — your work truly matters
- 💡
Innovation Mindset
— Sanofi encourages you to challenge the status quo, propose smarter audit solutions, and contribute to a culture of continuous quality improvement
- 🌱
Inclusive & Diverse Workplace
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