Associate Director of Affordability - COE - PAP

• Guide and enhance the management of PAP Program(s), including ensuring all SOPs, business rules, process flows and procedures represent best practices from an enterprise-wide Affordability COE perspective.
• Ensure smooth implementation of PAP services for new product indications.
• Support Medicare annual re-enrollment (AR) planning and workflow with HUB vendor including staffing needs, business rule and process alignment, weekly dashboard reporting.
• Monitor changes to Medicare/Medicaid policies and implement and refine processes and/or business rules that align with current landscape (e.g. Low Income Subsidy (LIS), Medicare Prescription Payment Plan (M3P)).
• Develop inventory management protocol with Free Goods pharmacy, ensuring cycle counts are performed and reconciled against shipments. Develop a product forecast to ensure inventory needed for PAP programs appropriate for current health insurance and access landscape.
• Manage patient case escalations as needed.
• Partner with brand PSS Team(s) and Hub Vendor to streamline CRM update requests.
• Ensure all vendors are complaint with regulatory and AE/PV reporting requirements and the Patient Program Tracker reporting requirements.

Program Enhancements

• Implement Affordability enhancements related to PAP and/or Free Goods programs ensuring project plans, deliverables, budgets, and timelines for the program(s) meet enterprise needs.
• Analyze program reports, dashboards, and trends to make recommendations that continuously improve service delivery and better meets patient needs.
• Partner with brand PSS Team(s) and Hub Vendor team to identify opportunities for improvement through quarterly business reviews

Program Communications

• Collaborate and communicate cross-functionally as needed and appropriate with FRMs, PSS Stakeholders, Brand Stakeholders, Analytics & Reporting, Platform, Digital, Legal, and compliance teams about program updates and changes.
• Work with internal PSS brand team(s) to ensure HUB vendor has appropriate program training resources available to them.
• Determine resources that may be needed for Field Teams related to PAP and Free Goods and develop in partnership with our agency of record as well as internal brand marketing teams and internal stakeholders.

Basic Qualifications:

• BA/BS degree in required.
• 7+ years of experience in affordability program management, patient support services, case management, hub services, or a related field within the pharmaceutical or healthcare industry.
• Excellent understanding of patient affordability issues, access dynamics, policy and payer landscape in the U.S. healthcare system, and best practices in manufacturer free goods programs.
• Ability to travel up to 25% of time.

• Ability to create compelling narratives via PowerPoint presentations.
• Be a leader for change.
• Advanced degree (MBA, MFin) preferred.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with vendors and internal stakeholders.
• Experience working in cross-functional roles and collaborating with leadership teams.
• Excellent problem-solving skills and analytical with the ability to identify trends and implement improvements.
• Strong organizational skills with the ability to adapt to change in a high-energy and fast-paced environment.
• Ability to influence without authority, including presenting a business case / proposal for change to senior management.
• Ability to provide clear guidance to analytics and reporting teams to enable simple, yet effective and insightful, free goods dashboards.

Why Choose Us?

• Make your work count by supporting a company that brings life-changing treatments to millions — and is committed to doing right by patients, communities, and the planet.

• Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.

• Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.

• Make an impact across borders and functions, collaborating with leaders to turn complex challenges into real-world solutions.

• Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.

• Thrive in inclusive, high-performing teams where every role matters and every voice helps shape what’s next.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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