Director of Product, AI Growth
1Password is growing.
About 1Password
How we’re using AI today
What we're looking for
- Minimum of 8 years of product management experience, including experience carrying a revenue or adoption target, with a preference for experience in security products, agentic products, or developer tools.
- Experience owning the strategy for a new product area or market entry, and taking it from hypothesis to customers running in production.
- Experience working directly with enterprise customers on a technical deployment, as the person accountable for the outcome, and turning what those deployments proved into a repeatable motion a sales team can run.
- Experience building technology partnerships and integrations, including judging where a product should sit in a larger technology ecosystem and working with business development on commercial terms.
- Technical depth to hold a credible conversation with developers and security architects about how AI agents are built, deployed, and given access to systems.
- Demonstrated ability to build alignment across go-to-market and engineering teams toward a shared goal, without direct authority over either.
- Demonstrated ability to make decisions and move work forward with incomplete information in a fast-changing market.
- Takes ownership end to end, including the work that falls between teams.
- Works AI-first: uses agents in daily work, and applies their own judgement to decisions, product taste, and customer and internal relationships.
- Preferred: familiarity with agentic access products, meaning the products that give AI agents credentials and access to the systems they work in.
Growth strategy
- Own the growth thesis for 1Password's AI opportunities, covering the customer segments we target, the outcomes we deliver that we win on, and the workflows we get embedded into. Revise it as evidence arrives from customers, partners, and the market.
- Form and test hypotheses using customer feedback, product usage data, partner input, and market research gathered with the go-to-market, product, user experience, and product marketing teams.
- Lead a weekly business review that brings the voice of the customer, field feedback, and product usage telemetry into one view, so the team can refine targets, forecast the roadmap's impact on growth, and prioritize the blockers that hold adoption back.
- Identify what stops customers from adopting, and drive each blocker to a resolution with the product team that owns it.
Design customer program
- Run the design customer program for new artificial intelligence opportunities, from selecting customers through to delivered outcomes.
- Act as the general contractor for each design customer: the single person accountable for getting that customer deployed on 1Password for their agentic access, and for delivering the security and convenience outcomes they came for. Coordinate every team the deployment touches, and build what it requires together with a forward deployed engineering team.
- Bring in solutions engineering, customer success, and product managers to help each customer reach their goal, and run feature betas with the product managers who own those features.
- Turn what the program proves into the repeatable signal the company needs to scale, meaning the customer evidence, the deployment pattern, and the measured outcomes that the go-to-market and channel teams build sales plays on.
- Improve the program each cycle so it reaches more design customers, raises delivery success rates and customer satisfaction, and shortens the time it takes the company to commercialize a new product.
Partnerships
- Decide where 1Password should play in the customer's artificial intelligence stack to deliver the most customer value in securing agent access. Agent access can be controlled at several points in that stack, so weigh those points and choose the ones that solve the most of the customer's problem, rather than the ones we fit into most easily. Base the call on how customers run AI today and on how the industry is evolving.
- Identify and pursue the partnerships that let us play at those points and that complete an end-to-end customer outcome, meaning the outcome a customer cannot reach with 1Password alone.
- Work with partners to deliver integrations, and find the patterns that let us repeat an integration across similar partners instead of building each one from scratch.
- Work with the business development team to structure commercial relationships that grow both companies' business and deliver value to shared customers.
Scale through the field and the developer community
- Work with product enablement to build demos and enablement content that the field and our channel partners can use without your involvement.
- Work with developer relations to grow adoption organically among developers, through reference architectures, sample code, and open source contributions.
Travel
- Travel to design customer sites, partner meetings, and industry events approximately 10 to 20% of a given year.
USA-based roles only: The annual base salary for this role is between $238,000 USD and $357,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $208,000 CAD and $312,000 CAD, plus immediate participation in 1Password's generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
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