Director of Fraud Strategy
Who We Are
Director of Fraud Strategy
What Success Looks Like in the First 90 Days
- Full command of Imprint 's new account and transaction fraud controls, with the ability to research individual rules and field ad hoc questions or escalations independently
- Demonstrated ability to update fraud rules - used as a proxy for sufficient operational context
- A clear, evidence-backed point of view on the primary blockers to delivery speed (e.g., org structure, tooling, capacity, empowerment, or budget)
- Substantive feedback delivered on the current fraud strategy vision for the next 6-9 months
- Established as a trusted fraud authority across the fraud team and key cross-functional partners
Responsibilities
- Own fraud loss outcomes across new account fraud, first-party fraud, and transaction fraud, with full accountability for team performance and strategic direction
- Lead, develop, and grow a team of three direct reports - fraud leads across new account, first-party, and transaction fraud domains
- Serve as the internal expert and thought partner for fraud strategy, both within the fraud team and across the broader organization
- Define and evolve Imprint 's fraud controls framework, balancing speed of delivery with operational complexity
- Partner closely with modeling, engineering, and senior leadership to align on fraud priorities and resource trade-offs
- Champion the most valuable fraud initiatives through clear storytelling and internal advocacy
- Navigate fast-paced, cross-functional communication with clarity and precision
- Act as an operational backstop in high-severity fraud scenarios, with the depth to engage directly when needed
- Surface and communicate fraud risk, strategy, and performance to executive stakeholders in a compelling, accessible way
Qualifications
Required
- Demonstrated track record of owning fraud loss outcomes as a non-individual contributor across a major product area - minimum 3 years in a people leadership role with direct P&L or loss accountability
- Deep expertise in fraud prevention, with hands-on experience across multiple fraud domains (e.g., new account fraud, transaction fraud, first-party fraud)
- Industry background in money movement - fintech, banking, payments, or similar environments where financial fraud is the core scope
- Technically proficient: able to write or read code (SQL, SAS, Python, or equivalent), even if not actively coding in the role
- Comfortable with how machine learning models work and how they integrate into fraud decisioning
- Clear and compelling communicator with the ability to influence across teams and levels
- Detail-oriented with the operational depth to serve as a backup resource in a fraud incident scenario
- Skilled at navigating trade-offs and prioritizing high-impact strategic initiatives in a fast-moving environment
Nice to Have
- Experience with credit or debit card fraud controls
- Experience with transactional controls frameworks
- Background building or scaling fraud functions in high-growth or early-stage environments
- Familiarity with cross-functional fraud tooling and rule management platforms
Perks & Benefits
- Competitive compensation and equity packages
- Leading configured work computers of your choice
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Flexible paid time off
- Fully covered, high-quality healthcare, including fully covered dependent coverage
- Additional health coverage includes access to One Medical and the option to enroll in an FSA
- 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
- Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity
Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let's move the world forward, together.
Compensation Range: $225K - $250K
Skills
Who can apply
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