Director - DSO - UK Data Incident Investigations Strategic Lead - Permanent

• Own and lead the triage operating model to ensure consistent validation, classification, prioritisation and escalation across all suspected data incidents, including any significant data incidents, operating in a confidential environment.

• Provide senior oversight on complex or high-severity incidents, ensuring early assessment quality is sufficient to inform governance and downstream investigation.

• Set expectations and quality standards for triage execution (minimum information standards, MI integrity and hand-off requirements).

• Ensure coordinated incident response through clear engagement pathways and structured hand-offs with relevant stakeholder groups including Privacy, InfoSec, Forensics, Legal, Talent, and Leadership.

• Act as the senior escalation authority for complex triage and severity decisions, directly making or arbitrating prioritisation, classification and response decisions and engaging senior stakeholders where required to resolve risk, timing or ownership trade-offs.

• Own, operate and evolve incident MI reporting as a core capability, setting the data model and standards, chairing governance routines and using MI directly to challenge performance, drive decisions and prioritise actions across the incident portfolio.

• Identify and act on systemic weaknesses observed during live incidents, directly driving changes to standards, controls and ways of working to improve response quality, speed and discipline.

• Lead engagement with senior executives and governance forums on data incidents, presenting insights, trends and recommendations, escalating material risks and securing decisions on risk acceptance, remediation priorities and control changes.

• Represent the Data Incident function in senior forums, contributing insights, trend analysis and recommendations to influence organisational risk posture.

• Strong leadership and experience in incident triage/operational risk delivery: able to set standards, drive consistency and lead through ambiguity under time pressure.

• Senior stakeholder management capability across technical and risk functions, enabling coordinated response and effective escalation.

• Excellent written and verbal communication, able to produce executive-ready briefings and high-quality MI outputs.

• Strong operational rigour with a continuous improvement mindset, able to improve processes, templates, standards and reporting routines.

• Professional experience delivering triage, incident management or comparable risk-based workflow delivery.

• Experience interviewing insider risk actors, witnesses and impacted individuals across both digital and human domains.

• An incident investigation professional training or certification, e.g., GIAC Incident Handler.

• Expertise in producing structured reporting/MI outputs and maintaining disciplined documentation standards.

• Experience of working in a professional services firm or partnership would be beneficial, e.g., understanding of complex matrix organisations, working with colleagues in other functions/organisations or indirect relationships.

• A passion for security and technology and identifying and solving problems.

• Motivation, commitment and the desire to continue to learn and develop.

We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Success as defined by you: The opportunity to build and shape a new UK&I Incident & Investigations capability with firm-level impact focused on improving consistency, speed and governance in suspected data incident triage.

• Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs

• Continuous learning:   You ' ll develop the mindset and skills to navigate whatever comes next.

• Diverse and inclusive culture:   You ' ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate the skills described above and are excited to operate at the centre of a high impact Risk Management capability, we encourage you to apply.

Apply Now!