Director, Corporate Communications
About the role
Executive Visibility Strategy
- Define and lead a comprehensive executive visibility strategy aligned with Humana's clinical priorities, healthcare leadership agenda, and enterprise reputation goals.
- Develop and evolve the Chief Medical Officer's external narrative, ensuring a clear, credible, and differentiated voice across media, industry forums, social channels, and stakeholder engagements.
- Identify and activate high-impact opportunities to position the CMO and other clinical leaders as experts on healthcare quality, patient outcomes, clinical innovation, population health, and public policy.
- Counsel and prepare executives for media interviews, industry conferences, speaking engagements, investor events, policy discussions, and other strategic external forums.
Thought Leadership & Content Development
- Lead the creation of executive-level content, including speeches, keynote presentations, LinkedIn content, op-eds, bylines, talking points, articles, and thought leadership platforms.
- Translate complex clinical, scientific, regulatory, and healthcare policy topics into clear, relevant, and compelling communications.
- Develop proactive thought leadership programs tied to emerging healthcare trends, clinical excellence, innovation, and issues impacting patients, providers, and communities.
- Curate a diverse mix of content formats, including videos, articles, presentations, and digital content tailored to priority audiences and platforms.
Strategic Partnership & Reputation Management
- Partner closely within comms and across other departments to ensure alignment and consistency across channels.
- Integrate executive visibility into enterprise initiatives, advocacy priorities, major announcements, and key business milestones.
- Monitor healthcare, policy, and industry trends to identify timely visibility opportunities and emerging reputation risks.
- Serve as a strategic communications advisor to senior clinical leaders and key stakeholders across the enterprise.
Measurement & Program Management
- Leverage insights, analytics, and stakeholder feedback to inform strategy and optimize performance.
- Establish and track key performance indicators related to thought leadership, media visibility, audience engagement, sentiment, and reputational impact.
- Provide regular reporting and actionable recommendations to improve visibility and influence.
- Manage external agency partners and internal resources to deliver high-quality, timely communications.
- Foster strong, trusted relationships with executive stakeholders and cross-functional partners to ensure alignment and operational excellence.
What Makes You Successful
- Strategic thinker with strong business and healthcare acumen and the ability to connect communications efforts to enterprise and reputational outcomes.
- Exceptional storyteller with the ability to simplify complex clinical, scientific, and policy topics for a wide range of audiences.
- Skilled at influencing, advising, and building trust with senior executives and physician leaders.
- Strong understanding of the healthcare, policy, and media landscape.
- Data-driven mindset focused on measurable outcomes and continuous improvement.
- Ability to operate with agility, discretion, and sound judgment in a fast-paced, highly visible environment.
- Commitment to fostering an open, inclusive, and diverse culture at Humana.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in Communications, Public Relations, Journalism, Healthcare Administration, Public Policy, or a related field.
- 10+ years of communications experience, with demonstrated success developing and executing executive visibility, thought leadership, media relations, or reputation management strategies.
- Experience supporting C-suite executives and developing executive-level communications.
- Exceptional writing, storytelling, and content development skills, including speeches, thought leadership, media preparation, and external communications.
- Experience managing complex stakeholder relationships and influencing across matrixed organizations.
- Advanced proficiency in Microsoft 365, including Teams and SharePoint.
Preferred Qualifications
- Experience supporting physician executives, chief medical officers, or other senior healthcare leaders.
- Experience in healthcare, health services, public policy, life sciences, or another highly regulated industry.
- Strong understanding of healthcare quality, patient outcomes, public health, healthcare policy, or clinical innovation.
- Experience developing thought leadership programs for senior executives.
- Experience and comfort using AI-enabled communications tools and platforms.
Additional Information
- This role is fully remote.
- Domestic travel up to 10% may be required.
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
Pay Range
Description of Benefits
Equal Opportunity Employer
Not included in the source posting: about the role.
Skills
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