Director, Compliance Operations
About the role
About the Role
About the Team
The Compliance Operations team enables Honor 's growth by transforming regulatory requirements into scalable operational practices. We partner across Regulatory, Product, Operations, Trust & Safety, Training, Market Leadership, and our Home Instead network to ensure Honor can confidently expand into new markets while maintaining the highest standards of quality, safety, and compliance. As Director of Risk & Compliance Operations at Honor , you will:
- Set the strategic direction for the Compliance Operations function - defining how Honor manages compliance across employment law and home care licensing as we grow into new markets and expand our service offerings.
- Continuously assess for compliance risk and for opportunities to simplify, streamline, or eliminate operational friction in how we meet regulatory requirements.
- Own day-to-day compliance execution across all markets, personally stepping in to resolve complex issues while building durable systems and protocols so issues don't recur.
- Partner with Product and Engineering to build tech-first, automated solutions that reduce manual compliance effort and scale our operations - including building the business case for technical investment, defining requirements, and driving implementation.
- Lead state licensing audits and audit-readiness programs end to end - identifying gaps proactively, developing remediation plans, and driving closure across internal and field partner teams.
- Ensure operational readiness for new markets and service offerings.
- Translate regulatory changes into clear, actionable operational requirements, ensuring Legal guidance becomes executable protocol across the business.
- Build and develop a high-performing team of 5-10 compliance and operations professionals, setting clear expectations, developing team members, and creating a culture of accountability and continuous improvement.
- Develop and own key compliance metrics and dashboards that give senior leadership clear visibility into risk, operational readiness, and efficiency across all markets.
Leadership Principles we’ll assess in this role
Balance Incremental and Radical Change
Are Right a Lot and Think Systemically
Drive Impact
Identify Problems
Core Competencies
Technology & Operations Partnership
Strategic Leadership
Team Development and Functional Leadership
Cross-Functional Influence
Analytical Rigor
We’re looking for you to bring
- 8-10 years of experience in operations, product operations, or compliance roles within a technology-first or high-growth company - health tech, logistics, or distributed workforce environments are a strong fit.
- Demonstrated experience working at the intersection of technology and operations, including partnering with Product and Engineering teams to define requirements and deliver solutions.
- Track record of developing functional areas for scale - building the systems, processes, and team structures that enable the function to get ahead of problems rather than chase them.
- Exceptional analytical skills with experience working with large, complex, or imperfect data sets; proficiency with data visualization tools and experience developing operational KPIs.
- Strong cross-functional leadership and stakeholder management skills.
- Demonstrated people management experience, including developing high-performing teams and managing through ambiguity and change.
- Excellent written and verbal communication skills, including the ability to distill complex regulatory or operational topics for non-expert audiences and senior leadership.
- Preferred: experience with employment law compliance, home care or healthcare regulation, state licensing, or multi-state regulatory environments.
Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training.
Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program.
Hiring Salary Range
$176,400 - $196,000 USD
At Honor , we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role.
Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
Originally posted on Himalayas
Not included in the source posting: qualifications, benefits.
Skills
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