Digital Product Owner, Valeo Service
Valeo India
CairoPosted 2 days agoDiscoveredMatch locked
Full time3+ years exp
About the role
Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.
You are in charge of the project and features roadmap for Valeo Service Digital dealing with Customer, Car Lab, Sales, Marketing, Customer service and IT
About the role
You will guarantee the complete loop: customer need identification, ideation, prototype, master, roll out and evolution.
About the role
You are a team player and like to share your knowledge with internal teams to help them to grow in digital skills
Responsibilities
You are in charge of the continuous improvement of our features and digital tools. You secure planning, deliver on time and in full according to customer needs. You remove pain points and position Valeo Service as a game changer. You work in a perfect shape with Car Lab(innovation team / Design Thinking and customer centric approach), marketing teams, Communication Design team, development teams. External partners such as UX/UI partners can be also part of projects.
Identify customer needs / pain points
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Interview with customers / on line survey
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Analyse feedback via incoming leads (ie: webforms, NPS, on field interview)
- Capture, challenge and enrich feedbacks from sales team (KAM, GAM), Tech care team, Marketing team, Customer service from local and global organisation
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Prioritise projects according to ROI and customer benefits
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Propose, animate and optimise
- Continuously look for new solutions, innovative features, and taking the best potential of our tools and systems in place
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Revamp and optimise existing features
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Set up test and learn approach
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Set up roadmap and follow up in Jira
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Answer and animate development team according to the roadmap / Sprints
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Challenge development team on cost / time / feasibility
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Monitor progress and inform team
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Define the KPI to pilot roadmap
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Secure quality of deliverables
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Ambassador and team player
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you pilot and challenge internal and external team / agencies
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you play the game with team members from Content, Lead, Ecommerce, IS Digital, Data Science, Communications
- you animate and support countries and regions to increase the digital skills and competencies at local levels
Examples of projects to lead
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spare part module / configurator (clucth kit for trucks ; Starter alternators ; wipers)
- tech @ssist roll out / adaptation for non tecalliance countries (BR, US, Asean, CN...) and Tech assist API
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app MyValeoParts
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app Loyalty program
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apps to come
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Customer Self Care Portal
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Rescuer
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Education/Training
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University degree or Master degree
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Certified PO, Certified Analysis from iiBA or similar is preferred
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Training, knowledge or certificates related to design thinking and user centric design is a plus
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Experience
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8 to 10 years with minimum 3 years managing digital projects
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Experience in agency or IT team, managing agile projects is a plus
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You are customer centric and have proven skills to turn pain points into features benefit.
- You are perfectly able to deal with all internal stakeholders with a strong relationship ability and leadership skills.
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Job
GTSC Advanced Engineer, GTSC Principal Engineer
Organization
Product VS
Schedule
Full time
Employee Status
Regular
Job Posting Date
2025-10-21 Join Us ! Being part of our team, you will join:
- one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development
- a multi-cultural environment that values diversity and international collaboration
- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development
More information on Valeo: https://www.valeo.com
Skills
agilejirascrumuiux
Who can apply
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