Delivery Analyst, Technical Change Management

As a Technical Change Management Delivery Analyst in Change, Communications, and Training Solutions, you will be responsible for:

• Deliverables on the different components of OCM activities (change management, organizational alignment, communications, and training)
• Support OCM activities and alignment with the overall project timeline and key milestones, and are integrated with other work streams as required
• Execute ideas and concepts effectively at times under pressure and with tight deadlines
• Support, develop and deploy OCM activities as required by the project, such as but not limited to, drafting communication materials, creating, and delivering training materials, implementing workforce transition plans and readiness surveys
• Trouble-shoot and problem-solve effectively to meet objectives

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines

Required:

• Bachelor's degree; preferably in Business, Management, Human Resources, Instructional Design, Organizational Behavior, or Psychology
• 1+ years of experience supporting organizational change management initiatives, including communications, training, change readiness assessments, impact assessments, stakeholder management, or leadership alignment, in a consulting environment
• 1+ years of experience developing change management or communications deliverables, such as communication plans, stakeholder analyses, impact assessments, readiness assessments, training materials, or leadership presentations
• 1+ years of experience conducting research, analyzing data, and summarizing findings in presentations, reports, or other client or project deliverables
• 1+ years of experience using Microsoft Visio, Microsoft PowerPoint, Microsoft Word, and/or Microsoft Excel
• Must be able to obtain the required level of security clearance for this role
• Center Location & Travel Requirements:
• Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Center locations (Gilbert, Lake Mary, or Mechanicsburg)
• Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Center location, Geo-Hub location, approved site, or project location
• Travel Requirement: Maximum of 10% overnight travel for client or project purposes
• Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred:

• 2+ years of hands-on/applied experience supporting organizational change management initiatives (communications, training, change readiness assessment, impact analysis, stakeholder management, leadership alignment, etc.) on engagements in a consulting environment
• 1+ year of relevant experience on technology implementation projects (SAP, Oracle, PeopleSoft, JD Edwards, Siebel, Salesforce.com, Workday, SuccessFactors, custom solutions), in a relevant industry or consulting environment
• Experience with Project Management support and Work Plan development

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.