Senior Laboratory Technical Support Specialist - Quality Control

• Lead lab equipment validation and decommissioning projects end-to-end, delivering on time with robust documentation and GMP/GLP compliance.
• Troubleshoot and resolve complex instrument issues across HPLC and other QC platforms, minimising downtime and guiding root-cause investigations.
• Administer and support Empower software for QC users, including access management, data processing support and issue triage.
• Own technical documentation – author, review and maintain protocols, reports and SOPs with precision; support audits, deviations and OOS management.
• Coordinate vendor calibrations and servicing, ensuring schedules, records and change controls are maintained and executed.
• Perform periodic calibrations and routine maintenance on lab equipment to maintain a ready state for routine laboratory operations.
• Support ad hoc testing as required.
• Champion continuous improvement and data integrity, coaching colleagues, sharing SME knowledge and driving lean ways of working.

• Empower expertise in a QC laboratory environment (ideally with admin/configuration exposure as well as user-level processing).
• Demonstrated validation experience for laboratory instruments or systems (protocols, execution, reporting).
• Instrument troubleshooting capability, with evidence of resolving complex breakdowns and collaborating with vendors.
• Proven deep technical writing skills across protocols, reports, deviations/OOS, and SOPs to GMP/GLP standards.
• Hands-on QC laboratory background, with working knowledge of analytical techniques (e.g., HPLC).

• Change control ownership and experience managing lifecycle changes for lab equipment/software.
• Data Integrity (ALCOA+) risk assessments and controls for computerised systems.

At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.

Plus in this job you’ll have:

• Impact and variety, with a non-routine, project-based portfolio where you will constantly learn and solve new technical challenges.
• A welcoming, highly supportive and diverse team that values knowledge sharing and continuous improvement.
• Great benefits including an onsite canteen, free parking, and “You Days” to support work–life balance.
• Standard work hours with minimal need for out-of-hours calls.

• Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.
• Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available and we hope it’s yours.