Dairy Technical Specialist
About the role
Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life's essentials, we enable businesses to grow, communities to prosper, and consumers to live well.
This position is in our specialized portfolio enterprise where we serve diverse businesses who support unique customers or markets, including animal nutrition and health, bioindustrial, road safety salt and Cargill joint ventures.
Job Purpose and Impact
The Dairy Technical Specialist will provide technical advice and support to dairy consultants and customers during and after product sales. In this role, you will be the lead contact for dairy consultants and customers and you will stay ahead of technology and business practices through workshops, research and professional meetings.
Key Accountabilities
- Support sales with dairy ration formulation and ongoing trainings.
- Collaborate with consultants to provide onsite technical support for current customers and prospects.
- Provide customer solutions and technical support materials to specific customers.
- Perform complex research for product development to understand product properties and systems operations.
- Compile and analyze data for project update, working with external suppliers to test new products and technologies to make recommendations on applications.
- Organize project data and conclusions for internal and customer presentations, assist with product demonstrations and service as subject matter guide during meetings with prospective customers.
- Stay ahead of product insight and research to improve value of offerings.
- Keep application and value collection up to date in the systems.
- Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
- Other duties as assigned
Qualifications
Minimum Qualifications
- Bachelor's degree in a related field (Dairy related field) or equivalent experience
- Minimum of four years of related work experience
- Extensive experience in dairy technical support and ration balancing formulation
- Possess a valid drivers licence
- Availability to travel up to 50% of the time
Preferred Qualifications
- Master's degree, Doctorate degree, doctor of veterinary medicine or related advanced degree
- Experience with Dairy Ration Formulation and Herd management software (PC Dart, Dairy Comp, Lely Horizon, Delpro, etc.)
- Experience with customer support
- Bilingual in Spanish/English
Position Information
Location: Remote for the New York area.
Not included in the source posting: about the role, benefits.
Skills
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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