Connecting Odds
Infosys

Service Desk Specialist with Spanish and Czech - Hybrid

Infosys
Kutná Hora, Czech RepublicPosted about 1 month agoDiscoveredMatch locked
Software Engineering

About the role

We offer business consulting, technology and engineering solutions and end-to-end transformative business process management services to some of the world's most iconic brands.

Job description, responsibilities, and duties

Brno, the Czech Republic, Full-time INFOSYS provides career opportunities and stable employment in a multinational environment where YOU can get a chance to use various languages, be a part of prominent and world-famous brands, and acquire and upgrade IT skills working from the all-new office building in the center of Brno.

Your tasks in detail

  • Be assigned to one future-oriented, long-lasting, and eminent corporation client
  • Be responsible for aremote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client
  • Be acoordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L1 support)
  • Be amember of the international, dynamic, and innovative company environment

Why does Infosys choose you? You definitely have

  • Fluent Spanish & Czech language skills (written and spoken)
  • Fluent English language skills (written and spoken)
  • Good communication skills (be able to handle phone calls, reply to emails and give auseful guidance to the client)
  • Multitasking and problem solving skills
  • Knowledge of Windows, Android or iOS, Microsoft Office, etc.
  • Experience in IT support is beneficial (not mandatory)

Employee perks, benefits

  • Hybrid Work Model
  • 25 Days of Paid Leave
  • Performance Bonus
  • Meal Allowance
  • Multisport Card
  • Benefit Card
  • Modern Offices (Vlnena Street) with a Game Room, a Silent Zone, Kitchenettes in the Center of Brno, 2nd Largest City in the Czech Republic
  • Financial Reward for Referring Your Friends
  • Expat Assistance Services for New Joiners
  • Relocation Package (for candidates relocating from other EU countries)
  • Team Building Activities
  • Long-Term Career Prospects

Not included in the source posting: about the role, qualifications.

Who can apply

The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.

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