Connecting Odds
HCLTech

AI Developer III

HCLTech
Chicago, Washington, United StatesPosted 14 days agoDiscoveredMatch locked
Full-time

Job Summary

Onsite Open AI Lead Admin

4. Adoption & Enablement

  1. Support & Operations

Key Responsibilities

  • ChatGPT Enterprise admin setup and operating model.
  • User onboarding and provisioning process with SSO/SCIM.
  • Role and access model by user group.
  • Responsible AI usage policy and user guidance.
  • Support model with L1/L2/L3 ownership.
  • Training materials and office-hours plan.
  • Use-case intake and approval workflow.
  • Governance process for GPTs, agents, connectors, and apps.
  • Adoption dashboard and monthly reporting.
  • Release/change management process for new ChatGPT features.

Skill Requirements

  • 5+ years of experience in enterprise SaaS administration, IT operations, collaboration tools, data platforms, or enterprise application support.
  • Experience administering tools such as Microsoft 365, Google Workspace, Slack, ServiceNow, Atlassian, Databricks, Salesforce, or similar enterprise platforms.
  • Strong understanding of identity and access management concepts, including SSO, SCIM, RBAC, groups, permissions, and user lifecycle management.
  • Good understanding of enterprise security, privacy, compliance, and data governance principles.
  • Experience supporting large-scale enterprise rollouts, change management, training, and user adoption.
  • Ability to work with cross-functional stakeholders including Security, Legal, HR, IT, Data, Engineering, and business teams.
  • Strong documentation, communication, troubleshooting, and stakeholder management skills.
  • Basic understanding of generative AI, prompt engineering, responsible AI, and enterprise AI risks.

Not included in the source posting: about the role, benefits.

Skills

artificial-intelligencedatabricksgenerative-aiiamsalesforce

Who can apply

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