Prescription Order Coordinator
SnappyCX
ColombiaPosted 18 days agoDiscoveredMatch locked
RemoteFull TimeOperations
Job Title
Patient Support & Prescription Order Coordinator
Location
Remote (U.S. Hours)
Type
Full Time
About the Role
We are seeking a detail-oriented
Patient Support & Prescription Order Coordinator
to handle patient communications and manage prescription order processing for a growing U.S. healthcare organization. In this role, you will work closely with patients and compounding pharmacies to ensure smooth, accurate, and timely order fulfillment.
Key Responsibilities
- Submit and track prescription orders to compounding pharmacies using
LifeFile
.
- Review patient details and prescription data to ensure 100% accuracy before submission.
- Communicate professionally with patients via phone, email, or chat regarding order statuses, updates, and administrative questions.
- Follow up directly with pharmacies to resolve missing information, delays, or order clarifications.
- Maintain strict confidentiality and adhere to all HIPAA guidelines while updating patient records.
- Collaborate with internal healthcare staff and learn the organization's proprietary platform.
Qualifications
•
Must-Have
Hands-on experience submitting orders to compounding pharmacies via
LifeFile
(candidates with closely related compounding pharmacy order-processing experience may be considered) .
- Direct experience working within the U.S. healthcare system and workflows.
- Excellent written and verbal English communication skills (Bilingual English/Spanish is a big plus!).
- Strong working knowledge of HIPAA compliance and medical data privacy.
- High attention to detail, strong computer literacy, and a reliable remote work setup (stable internet, computer, quiet workspace).
Originally posted on Himalayas
Not included in the source posting: about the role, benefits.
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.