Customer Technology Advisor Data & Artificial Intelligence
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
As a Customer Technology Advisor for Data & AI , you are a senior, customer-facing expert who helps organizations design, adopt, and scale data- and AI-driven capabilities.
You operate at the intersection of business strategy, modern data platforms, and advanced AI , partnering with executives, architects, and consultants to translate business ambitions into pragmatic, scalable solutions.
From early advisory discussions to solution shaping and pre-sales leadership, you play a decisive role in building trust, credibility, and winning complex Data & AI transformation engagements.
What You Will Do
- Act as a trusted advisor
to CIOs, CDOs, and AI leaders, guiding them through data modernization, analytics, and AI adoption journeys
- Lead
Data & AI solution design
in complex sales and pre-sales engagements, owning the technical storyline and architectural integrity
- Shape
end-to-end data and AI architectures
, from ingestion and governance to analytics, machine learning, and generative AI use cases
- Create and present
compelling value narratives
, proposals, demos, and proofs of concept that connect technology to measurable business outcomes
- Collaborate closely with
hyperscalers and technology partners
(e.g. Microsoft, Databricks, Snowflake) to deliver best-of-ecosystem solutions
- Stay ahead of trends in
GenAI, advanced analytics, and data platforms
Who You Are
You bring a growth mindset, a strong sense of ownership, and a genuine focus on customer success. You are open, inclusive, and collaborative - naturally working across disciplines, cultures, and teams.
What Sets You Apart
Must-have
- Bachelor's degree or Master's degree
- 10+ years of experience in Data & AI consulting, architecture, or advisory roles, with direct customer responsibility
- Consultative selling experience and experience selling technical services for multi-national customers
- Proven ability to translate business challenges into Data & AI strategies - not just technical architectures
- Confidence leading discussions with senior stakeholders and owning the technical direction in pursuits and client engagements
- Fluent German and English, with the ability to communicate complex ideas clearly and convincingly
Strong advantage
- Hands-on experience designing modern data platforms (e.g. Databricks, Microsoft Fabric, Snowflake) and understanding their trade-offs
- Experience with data governance, security, and compliance in enterprise environments
- Solid grounding in AI and machine learning concepts, including generative AI
- Exposure to advanced analytics, knowledge graphs (e.g. Neo4j), or industry-specific AI use cases
Your Future at Kyndryl
Not included in the source posting: what you'll do, benefits.
Skills
Who can apply
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