Customer Success Specialist - EcoCare
About the role
What will you do?
- Expand recurring revenue by renewing and upselling service contracts and digital lifecycle solutions
- Develop and manage a robust pipeline by converting installed base accounts and greenfield opportunities
- Collaborate with Customer Success Managers and Services Operations to deliver customized solutions
- Negotiate contracts and pricing strategies that drive customer value and business growth
What are the key skills we are looking for?
Account Management
- developing level; managing customer portfolios to maximize retention and growth
•
Consultative Selling
- developing level; positioning value-based solutions that address customer business challenges
•
Contract Negotiation
- developing level; structuring agreements that balance customer value and revenue goals
•
Customer Relationship Management
- developing level; building trusted partnerships that drive long-term engagement
•
Sales Funnel Management
- developing level; tracking and advancing opportunities through renewal and upsell cycles
•
Financial Acumen
- developing level; analyzing contract economics to optimize pricing and profitability
•
Communication
- developing level; articulating complex service offerings clearly to diverse stakeholders
•
Critical Thinking
- foundational level; identifying strategic opportunities within customer accounts
What qualifications will make you successful?
- Strong relationship-building skills with a customer-first mindset
- Ability to work independently while collaborating across cross-functional teams
- Proactive problem-solver who thrives in a dynamic, goal-oriented environment
- Comfortable managing multiple priorities and driving results through influence
What's in it for me?
- Meaningful work that directly impacts customer success and company revenue
- Supportive, collaborative team environment with cross-functional partnership
- Professional growth opportunities and career development pathways
- Flexible work options designed to help you thrive
Bring your sales expertise to a team that values impact and innovation - apply today!
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Skills
Who can apply
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