Connecting Odds
Xero

Customer Incident Manager

Xero
Hawthorn East, Boroondara AreaPosted about 1 month agoDiscoveredMatch locked
Full TimeIT Jobs

About the role

The Role The role & its impact When incidents happen, every second counts. You'll be the key orchestrator managing major and minor incidents from the customer's perspective - working across teams to find solutions fast and keep everyone informed. You'll balance immediate crisis response with strategic problem-solving, ensuring customers experience minimal disruption and have clarity on what's happen

Not included in the source posting: about the role, what you'll do, qualifications, benefits.

Who can apply

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