Customer Fulfilment Coordinator

within our Manufacturing & Supply team, you'll ensure life-changing treatments reach patients seamlessly by driving end-to-end fulfilment operations across Israel. Ready to get started?

Join a global network that powers how Sanofi delivers - seamlessly, purposefully, and at scale. In Manufacturing & Supply, you'll help reimagine how life-changing treatments reach people everywhere, faster.

About Sanofi:

We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system - and innovative pipeline - enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.

Main responsibilities:

• Manage daily customer fulfilment operations, coordinating Sales & Operations Execution activities and communicating proactively with internal stakeholders to ensure smooth delivery of products.

• Monitor inventory levels and proactively identify potential shortages and out-of-stock situations up to four weeks ahead, applying short-term stock management to steer stock across the supply chain.

• Make critical fulfilment decisions during shortage situations, including product allocation per customer, backorder prioritization, and mitigation actions such as adjusting order quantities or proposing substitutions.

• Manage day-to-day contact with logistics partners (4PL) to coordinate all necessary fulfilment activities and ensure timely, accurate delivery to customers.

• Track and report on end-to-end fulfilment performance through a defined set of KPIs and analytics, identifying inefficiencies, conducting root cause analysis, and driving continuous improvements.

• Support month-end closing activities and prepare consolidation data and analysis for stock-in-trade and sell-in/sell-out reporting.

• Gather and manage all out-of-stock issues impacting customers, enabling timely and transparent customer communication through the Supply Chain Customer Engagement team.

About you

•

Fluent in English and Hebrew

Why choose us?

• Shape the future of medicine delivery with cutting-edge technology, ensuring seamless product launches and a resilient supply chain across Israel.

• Power industry-leading performance by leveraging digital, data, and AI-driven innovation at speed and scale.

• Help deliver over thirty new product launches by 2030, ensuring patients get the treatments they need faster than ever.

• Own meaningful work from day one, with the freedom to drive smarter solutions and lead change across a global business.

• Accelerate your career through internal mobility, cross-functional moves, and development opportunities designed to grow your impact.

• Enjoy outstanding benefits, including flexible working options, comprehensive healthcare, and well-being programs designed to help you thrive.

Pursue Progress .