Connecting Odds
Dermatouch

Customer Experience Team Leader

Dermatouch
Ahmedabad, GujaratPosted about 1 month agoDiscoveredMatch locked
Full TimeCustomer Services Jobs

About the role

Job Description Lead, mentor, and manage the Customer Experience team to achieve service and engagement goals. Analyse and prepare meaningful insights via customer interactions across calls, emails, WhatsApp, surveys, communities, and chat platforms. Monitor customer feedback, identify trends, and drive initiatives to improve customer satisfaction and retention. Manage customer communities, advoca

Not included in the source posting: about the role, what you'll do, qualifications, benefits.

Who can apply

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