Customer & Employee Experience Specialist (CSAT, ESAT, and NPS surveys)
Cognisol
Hyderabad, TelanganaPosted 2 days agoDiscoveredMatch locked
Full TimeHR & Recruitment Jobs
About the role
Role overview Customer & Employee Experience Specialist to establish a regular feedback practice from the company's early stages. The role will own customer satisfaction (CSAT), employee satisfaction (ESAT), and Net Promoter Score (NPS) surveys, turning feedback into clear actions that improve both experiences. Key responsibilities Design and run recurring CSAT, ESAT, and NPS surveys at relevant p
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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