Customer Data Steward
This is where
Your role at Baxter
What you'll be doing
- Steward customer data across the organization, ensuring accuracy, completeness, integrity, and compliance with regulatory and governmental requirements.
- Maintain and support data governance policies, procedures, and standards for customer master data.
- Review, validate, and update customer records to ensure data is accurate, complete, and properly maintained.
- Manage customer data hierarchies to ensure records are linked and integrated across systems and applications.
- Establish and maintain data standards and best practices to drive consistency and quality across the organization.
- Partner with internal stakeholders to resolve data issues and support ongoing data management needs.
- Monitor data quality, identify discrepancies, and take corrective action to improve data accuracy.
- Identify opportunities for process improvement and implement solutions that enhance efficiency and data integrity.
- Support the adoption of new systems, processes, and tools related to customer data management.
Minimum Qualifications
- High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
- 3-5 years of experience in data management, customer master data, data governance, or a related field.
- Functional knowledge of data concepts, data governance principles, and data quality practices.
- Ability to create and maintain data definitions and understand data flow processes.
- Strong attention to detail with a commitment to accuracy and data integrity.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
- Ability to learn and adapt to new systems, processes, and products.
- Flexibility to work occasional evenings or weekends as business needs require.
Preferred Qualifications
- Experience in a customer-facing role.
- Knowledge of the healthcare industry.
- Bilingual or multilingual language skills.
- Experience with CRM platforms and customer data management tools.
- Experience with Master Data Management (MDM) solutions such as Reltio, Syndigo, or Informatica.
- Experience working with third-party data providers such as IQVIA or Dun & Bradstreet.
- Experience with ERP systems such as SAP or JD Edwards (JDE).
- Experience maintaining customer master data in a large, complex organization.
• We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $56,000 - $77,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
US Benefits at Baxter (except for Puerto Rico)
Equal Employment Opportunity
Reasonable Accommodations
Recruitment Fraud Notice
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Skills
Who can apply
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