Credit Specialist 1
Job Summary
The Credit Specialist is responsible for the timely process of outstanding overpayments. Facilitate resolution of refunds to efficiently process patients' and insurance companies' requests/credits. Essential Functions and Responsibilities include the following:
- Review, document and resolve accounts in a credit balance status and/or solicited refunds; Process and submit for approval within state, federal, and department guidelines; Research and resolve issues identified via report, email and assigned callback from various departments, when necessary
- Follow up on open credit balances thoroughly, accurately, and promptly to obtain information required to resolve credit balances; Escalate accounts appropriately to other departments or individuals, for additional information or review
- Access payor system resources to research and correct claims or initiate a recoupment, when necessary
- Maintain current knowledge of contracts, fee schedules, policies and procedures relevant to the billing process
- Report all payor issues to Lead/Supervisor
Additional Job Requirements
- Regular scheduled attendance
- Indicate the percentage of time spent traveling - 0%
Subject to applicable laws and Air Method's policies, regular attendance is an essential function of the position. All employees must follow Air Methods ' employment practices and policies.
Supervisory Responsibilities
Qualifications
Education & Experience
- High school diploma or general education degree (GED); and one to two years' related experience and/or training; or equivalent combination of education and experience.
- 1-2 years' medical billing experience preferred
• Customer service experience preferred
- Knowledge of medical terminology, insurance billing and reimbursement.
Skills
- Strong written and verbal communications skills.
- Ability to apply mathematical concepts and calculations.
- Ability to multi-task efficiently, works in a fast paced environment on multiple projects, and has a strong attention for detail
Computer Skills
- Intermediate with Microsoft Office, including Word, Excel, and Outlook
• None
Minimum pay
Maximum Pay
Benefits
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Not included in the source posting: about the role.
Skills
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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