Credit & Collection Analyst - French speaker

• Debt collection/ high volume of calls for the local French client accounts & some Medium-small clients for Northern Europe scope

• Management of Global complex Key Accounts- for our Northern Europe Hub/Collection Team (covering 13 profit centres). Leading weekly, BI-weekly calls where applicable.

• Centralised EMEA collection for 1-2 key clients, within the EMEA Top 20 clients.

• Coordinate proactive resolution of all queries (escalating to business owners or/& management where required). Working central to admin, billing and cash Teams as the only client facing element (in admin/finance support).

• Hit all 4 weekly Collection targets & Reduce DSO month-on-month.

• Cover team member(s) or Credit Manager's ledger, in the event of absence.

• Drive automation advancements on several projects (assist manager).

• Building strong relationship with team, internal and external key accounts

• Some management reporting cover required (will train)

• Maintain a high level of "housekeeping" on the Ledger.

• Maintain all accounts receivables, impairments, and write-offs.

• Fully understand and influence improvements to "order to cash" processes (will train).

• Higher level Educated. Degree (10-15-year work experience equivalent) preferred.

• Confident, friendly but assertive. Excellent communication skills.

• High level of oral & written grammar

• Target driven, with an Elite performance level track record- " Collection Excellence."

• A great negotiator

• Good analytical skills

• An excellent problem solver/efficient

• Able to follow instructions from mgmt. to deadlines.

• Good Key Account management (Handler) skills (A must!)

• Able to work independently.

• Excellent time management & organization skills

• Motivated and able to demonstrate initiative

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com .

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.