Copy of Production Support Engineer
Ampliwork
Noida, GhaziabadPosted 13 days agoDiscoveredMatch locked
Full TimeIT Jobs
About the role
What you will own : First response and first-line resolution Own the support queue end to end: acknowledge new requests promptly, classify them by severity, and drive every item to resolution or to a complete handoff. Answer usage and configuration questions directly, from the documentation and your own understanding of the product. A large share of inbound volume is not a defect: there are questi
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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