Continuous Improvement Engineer

• Conduct process mapping, data analysis, and root cause analysis to identify inefficiencies and areas for improvement.
• Independently identify process gaps and systemic issues and design scalable solutions that enhance performance across multiple sites or functions.
• Develop, prioritize, and lead an enterprise-wide comprehensive improvement plan that delivers measurable results in safety, quality, delivery, cost, and employee development.
• Partner with senior leadership to align improvement efforts with strategic priorities and long-term goals.
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• Lead and facilitate complex, multi-functional projects using Lean, Six Sigma, and other methodologies to drive improved business results.
• Manage project portfolios, ensuring timely execution, stakeholder alignment, and sustained impact.
• Support launch and stabilization phases, ensuring solutions are embedded and continuously improved.
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• Apply advanced engineering tools (e.g., simulation modeling, layout optimization, labor standards, time studies, resource modeling, quality standards) to drive efficiency.
• Identify and support opportunities for automation implementation within new and established processes.
• Serve as a subject matter expert in Lean Six Sigma, coaching teams and developing internal capabilities to sustain CI, Quality Assurance and Lean Six Sigma principles across the organization.
• Effectively facilitate and execute Value Stream Maps and Kaizen Events through all stages (charter ideations/creation, pre-work identification and completion, regular follow-up, and sustainment).
• Apply engineering methodologies/tools such as process optimization, labor standards studies (time studies), layout optimization, data profiling and analysis, and resource modeling to improve Truck Service field and support center operations.
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• Apply advanced data analysis to analyze customer feedback and operational data to identify trends and solution improvement opportunities that enhance experience and performance.
• Provide regular executive level reporting of data and actions to measure progress against site objectives. Make data driven optimization recommendations that align with Truck Service strategy.
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• Implement and monitor standardized corrective action systems.
• Support safety, risk, and compliance initiatives, prioritizing the "Believe in Zero" safety philosophy.
• Perform other duties as assigned to support the continuous improvement mission.

• Competitive salary and annual bonus opportunity
• Medical, dental, vision, and life insurance
• 401(k) with company match
• Paid vacation and holidays
• Tuition reimbursement
• On-site meal discounts
• Discounts on technology, travel, food, and fuel
• Company-paid training and advancement opportunities
• Relocation assistance (relocation not required)
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Not all benefit plans are available to all team members. For a full list, visit: https://www.ta-petro.com/careers/working-at-ta-travel-centers

Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.

Typical Physical Demands

This role requires frequent verbal and written communication, strategic planning, and collaboration with field leaders and cross-functional teams. While the role is largely focused on analysis, leadership, and oversight, travel to locations will be required. During site visits, light physical activity such as walking, standing, or navigating shop environments may occur. Lifting or moving objects up to 50 lbs may be required on rare occasions. Visual acuity is essential for reviewing operational data, facilities, and service documentation. All tasks are performed with or without reasonable accommodation.