Content Production Specialist
Assurant
ArgentinaPosted about 1 month agoDiscoveredMatch locked
RemoteFull TimeContent Creator
About the role
The
Content Production Specialist
is responsible for performing quality assurance (QA) on technical and support content related to
consumer devices and technology
prior to publication, acting as the final validation point before content is released to premium customers.
This role requires
technical acumen in device-related content (e.g., smartphones, IoT, consumer electronics)
and focuses primarily on
English-language content
, with occasional support in Spanish. It requires
exceptional attention to detail
,
strong writing and proofreading skills
, and a
genuine interest in technology and troubleshooting
.
Key Responsibilities
- Perform
QA on technical and support content
primarily in
English
and occasionally in
Spanish
, including
user manuals, videos, how-to guides, and troubleshooting articles.
- Review content for
grammar, spelling, accuracy, formatting, categorization, device associations,
and
adherence to established quality and style guidelines.
- Ensure published content delivers a
premium customer experience
and does not include references to
competitors, retailers, or negative product messaging
.
•
Approve
and
publish
content in the
CMS
, or reject submissions with
clear, actionable feedback
when standards are not met.
- Collaborate closely with
linking agents, technical writers, and QA specialists
across
global teams.
- Identify
content gaps, missing device coverage
, and
opportunities to improve content quality and completeness
.
- Stay informed about
technology trends, consumer devices, IoT, and emerging topics relevant to content creation
.
- Independently manage a
QA work queue
, including
backlog prioritization
.
Required Skills & Qualifications
•
Bilingual
or highly fluent in both
Spanish and English (written and verbal).
•
Excellent writing, proofreading, and content review skills
.
•
Strong attention to detail and analytical mindset
.
•
Passion for technology,
with the ability to
quickly learn new devices, tools, and concepts.
- Ability to work
independently
in a fully remote environment.
•
Strong communication skills
to provide
clear feedback
and collaborate with distributed teams.
Preferred Background
- Experience in
content QA, technical writing, technical translation, copywriting, or technical support.
- Experience working with
CMS platforms
or structured content workflows.
- Exposure to
device troubleshooting, technical support environments, or knowledge base/content creation.
•
Helping People Thrive in a Connected World
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What’s the culture like at Assurant ?
Our unique culture is a big reason why talented people choose Assurant . Named a Best/Great Place to Work in 14 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant . A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
AI and Biometric Usage
Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.
Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant 's privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.
Job Scam Alert
Please be aware that during Assurant 's application process, we will never ask for personal information such as your National ID number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.
Originally posted on Himalayas
Not included in the source posting: benefits.
Skills
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