Consultant (OpenShift/K8S, AI)

Job Description

The Red Hat Consulting team is looking for an OpenShift and AI Consultant to join us in Taipei, Taiwan. In this role, you will be a key driver in architecting and implementing enterprise-scale container solutions for our customers. You will not only apply your deep technical expertise in Red Hat OpenShift but also act as a trusted advisor, guiding customers through their digital transformation journey. As a Consultant, you will lead modern cloud-native development. You will design and deploy sophisticated OpenShift environments, mentor customer teams, and ensure the successful adoption of DevOps and GitOps practices. Your work will have a direct and measurable impact, helping our customers build resilient, scalable, and secure application platforms. You should be a motivated leader with exceptional problem-solving skills and a passion for open source technology. If you are ready to take on complex challenges and help shape the future of hybrid-cloud computing, we want to hear from you.

What you will do

• Serve as a subject matter expert and trusted advisor for Red Hat OpenShift Container and AI Platform (OCP/AI) at the client site, addressing strategic IT needs and complex technical challenges.
• Design, create, and deliver content that enables the broader Red Hat organization to design, service, and support our Automation solutions at scale.
• Lead complex Red Hat Consulting engagements, taking ownership of the full project lifecycle from design and architecture to successful implementation.
• Design and implement sophisticated OpenShift & Virtualization solutions that integrate with a customer's existing infrastructure, including networking, storage, security, and identity management.
• Mentor and guide customer teams on best practices for containerisation, application deployment, and OpenShift administration.
• Provide technical leadership and hands-on support for OpenShift and AI solution upgrades, troubleshooting, and performance tuning.
• Proactively identify and mitigate project risks, keeping stakeholders informed of progress and potential issues.
• Advanced knowledge of Red Hat AI solutions is preferred.

What you will bring

• Background in architecting and designing complex customer solutions in a rapidly evolving technology domain.
• Extensive experience as a consultant or architect, with a strong focus on cloud-native and container technologies.
• Deep, hands-on expertise with OpenShift Container Platform (or K8S) and AI skills, including installation, configuration, and day-2 operations.
• Advanced knowledge of Kubernetes and core concepts such as pods, services, deployments, and operators.
• Candidates who are good with prompts, RAG, model training, model distillation/quantization, MCP, and AI agent development; this AI-related knowledge is excellent.
• Expertise in designing and implementing solutions with a focus on high availability, scalability, and security.
• Experience with DevOps and GitOps practices and related tools (e.g., Ansible, Jenkins, ArgoCD, Tekton) is a plus.
• Strong understanding of cloud infrastructure concepts, including networking, storage, and virtualisation.
• Proficiency in scripting and automation (e.g., Python, Bash, Ansible).
• Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences.
• Exceptional analytical and problem-solving skills, with a track record of resolving critical issues.
• Red Hat Certified Specialist in OpenShift Administration/Development is highly desirable, with the willingness to pursue other relevant certifications.
• Strong background in consultative customer engagement with either a major consulting services organization or within the services division of a major software company.
• It's a plus if the candidate is also familiar with the Red Hat Satellite product.

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About Red Hat

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.