Complaint Resolution Specialist - FTC 12 months
Homes in Somerset
UKPosted about 1 month agoDiscoveredMatch locked
contractCustomer Services Jobs
About the role
Role Purpose To lead on the management of Stage 2 complaints and Housing Ombudsman investigations, by undertaking reviews of Stage 1 complaint responses, and identify service failures and learning opportunities to support continuous service improvement. To co-ordinate Stage 2 panel meetings as appropriate and ensure correct policies and procedures are adhered to. This role will also support with t
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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