Community Manager

• Serve as the primary point of contact and hospitality anchor, greeting and assisting employees, guests, and vendors while resolving day-to-day workplace needs.

• Conduct routine walkthroughs to ensure consistent workplace readiness across meeting rooms, collaboration areas, kitchens, and common spaces.

• Coordinate and execute onsite community programming, employee engagement activations, and event logistics from setup to post-event reset.

• Submit, track, and follow up on workplace service requests and work orders through ticketing systems, collaborating closely with Facilities and AV/IT teams.

• Draft and distribute clear, engaging workplace communications regarding events, amenities, building updates, and service interruptions.

• Manage site-level budgets for supplies, amenities, and small-scale programming while maintaining accurate inventories and site documentation.

• 1-2 years of experience in hospitality, community management, employee experience, or a customer-facing workplace role.

• Strong written and verbal communication skills, with a proven ability to communicate effectively with employees, vendors, and partners.

• Demonstrated ability to work independently, identify onsite needs proactively, and take ownership of tasks through to resolution.

• Excellent organizational skills and attention to detail, with comfort managing multiple priorities in a fast-paced environment.

• Proficient in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, and Outlook).

• Strong ability to balance high-touch hospitality with day-to-day operational and administrative responsibilities.

• Bachelor's degree in hospitality, business, communications, or a related field.

• Experience coordinating vendors, workplace services, or facilities-related activities.

• Prior experience planning, tracking, and executing employee events or community engagement programs.

• Comfort learning and utilizing specialized workplace technology, ticketing platforms, and visitor management systems.

• Familiarity with tracking event participation metrics and collecting employee experience feedback.

• Proficiency with Google Suite platforms in addition to Microsoft Office.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.