Community Event Manager
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Community Manager
Job Duties
- Responsible for managing the tenant engagement in three corporate office buildings in downtown Chicago's Loop
- Special event planning for meetings and events occurring at the properties for clients and tenants both small and large scale
- Curates unique and worthwhile activations in public and private event space in conjunction with onsite retailers
- Coordinates property synergy between office tenants, retailers, and dining establishments
- Create property programming with the goal of creating a property-wide sense of inclusion and community
- Assists three property management teams in creating welcome collateral and events for new tenants
- Responds to in-person, phone and email requests from tenants and assists in providing guidance and information to tenants in a timely manner
- Facilitates fitness instruction, classes, events, supply ordering, etc. at onsite gym if applicable
- Utilizes common areas for pop-ups and activations for tenant engagement activations
- Manages property social media sites if applicable
- Creates internal marketing messaging and collateral for property programming and events
- Acts as a building ambassador, including maintaining a welcoming presence in public spaces when requested and during events
- Negotiate contracts with area vendors for best price, product and service
- Works with JLL Experience Management corporate team to grow a local Preferred Vendor list
- Fosters an up-to-date knowledge for directions to festivals, events, attractions, restaurants, hotels, tours and transportation schedules in the surrounding area, including new trends
- Provides detailed reporting of the calls, emails, and requests that have come in and the type of services that has been provided and coordinated to the client and tenants
- Writes, edits and sends a monthly email newsletter to tenants who have opted into the service regarding events occurring in the building and around the area, and actively seeks to grow the email list by soliciting subscribers through marketing initiatives
- Provides timely and accurate invoices to the JLL Finance department to ensure accurate billing of services to clients
- Stays current on knowledge of local events and cultural attractions. Researches information on these events.
- Other concierge-related requests, as needed
Salary: $61,800 Schedule: Monday through Friday. 8am to 5pm.
Skills and aptitudes
- Four years experience with marketing and event planning
- Independent thinking
- Creatively produce ideas to create involve retailers in office space
- Ability to engage tenants and visitors to participate in events and programming
- Possesses foresight to organize event logistics up to 500+ attendees
- Eye for clean, concise marketing collateral
- Superior knowledge of local cultural, dining, and entertainment venues, and ability to match client and tenant desires to the appropriate venue
- Able to multi-task in a fast-paced environment, accommodating and communicating to a broad range of clientele with varied needs across three buildings
- Able to think quickly and efficiently when confronted with a client or tenant request
- Motivated self-starter who is able to work with minimal supervision
- Creative problem solver
- Proactive, approachable and solution-focused
- Professional demeanor and appearance
- Strong planning and organizational skills
- Excellent interpersonal and communication skills
- Takes initiative and anticipates needs of others
- Commitment to company values
- Knowledgeable on Microsoft Office, iOS functions, marketing or graphic design software, and digital technology
Education and experience
- Bachelor's Degree or equivalent work experience
- At least two years' experience in marketing and event planning, including VIP guest service
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Expected compensation for this position
Job Tags
Personalized benefits that support personal well-being and growth
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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