Commissions Systems Manager II

• Lead the intake, review and refinement of commission system requirements from business stakeholders, ensuring alignment with organizational objectives
• Translate business needs into comprehensive functional and technical requirements, identifying gaps and supporting solution design and delivery
• Oversee end-to-end delivery of requirements to development teams, proactively managing milestones, dependencies and risks
• Develop and execute test strategies, coordinate validation processes and ensure solutions meet business specifications and quality standards
• Evaluate system change requests, assess business and technical impacts and identify dependencies across applications and processes
• Manage complex application requirements while partnering with cross-functional teams to deliver high-quality features and user experiences
• Compile, analyze and present complex data sets to inform strategic decisions and process improvements
• Design and maintain scalable, reliable data pre-processing automation to support commission processing using AWS Redshift and similar technologies
• Serve as a senior liaison among HR, IT, HRIS, Payroll and business stakeholders to maximize system capabilities and support evolving needs
• Identify opportunities for process optimization and system enhancements, recommending improvements in operational efficiency, accuracy and scalability
• Support broader business and technology initiatives by contributing subject matter expertise and mentoring team members

• Fast-paced office environment

• Bachelor's degree or equivalent related work experience

• 5+ years of business or systems analyst experience

• Initiative and adaptability in a dynamic environment
• Ability to manage multiple projects under tight timelines
• Effective communication with technical and non-technical individuals
• Capability to synthesize business issues into technical solutions and document system requirements
• Strong business analysis and system/process design skills
• Proven technical abilities in relational database or compensation system configurations
• In-depth understanding of data movement, master systems and downstream systems

• Experience with Callidus or comparable sales commission systems strongly preferred
• Proficiency with database management tools such as AWS Redshift, Teradata, Snowflake
• Working knowledge of sales commission plans and compensation processes
• Exposure to major billing and CRM systems (Salesforce, CSG preferred)
• Telecommunications/Cable industry experience preferred
• Experience leveraging AI-enabled tools and emerging technologies for business analysis, system optimization and process efficiency

#LI-SS5 HCP355-HR 2026-81141 2026

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