Clinical Market Development Specialist (Houston TX)
About the role
A Day in the Life
Primary Responsibilities
- Lead clinical and selling activities for INVOS cerebral/somatic oximetry, BIS EEG brain monitoring, and ARGOS hemodynamic monitoring technologies within an assigned territory in partnership with regional sales teams to ensure both pre- and post-sale requirements are met
- Lead
pre-sale
clinical demonstrations and evaluations to showcase the clinical value of ACM OR solutions. Coordinate and participate in evaluations along with aligned field sales team and customer to ensure they are conducted according to best practices. Engage key stakeholders with product value propositions, supporting literature appropriate to their specific care area.
- Lead
post-sale
activities including implementation, product education, in-servicing, and ongoing support to ensure robust adoption and utilization.
- Stimulate, support, and facilitate clinical champions in the development of institutional policies and processes that leverage RMS products to improve patient care
- Demonstrate skills appropriate to successful advancement of complex sales, including: • Strong analytical abilities and use of business tools such as Salesforce.com (SFDC) and Sales Analytics to develop a robust territory strategy and business plan
- Consistent effectiveness in both offensive and defensive competitive selling situations
- Expert-level clinical knowledge of acute care in the adult/pediatric ICU,CVICU, OR/CVOR and/or NICU/PICU including monitoring applications for critically ill neonates and children, including INVOS cerebral/somatic oximetry, BIS, and ARGOS technologies
- Act as a key resource for and collaborate with other internal partners (e.g., Clinical Directors, Sales Leaders, Sales Partners, Marketing, Medical Affairs, R&D) on the following: • Educate and update the organization quarterly on ICU/CVICU, OR/CVOR, NICU/PICU trends and customer needs
- Identify and develop Key Opinion Leaders, reference accounts and/or potential development partners
- Development and sharing of best practices throughout the organization as a OR/NICU CPS Subject Matter Expert (SME)
- Stay up to date on the educational needs of the customer base related to product utilization and concepts of clinical application
- Assess internal processes for delivery of customer education and implement process improvements as needed
- Provide expert input to facilitate the development of sales and marketing materials, customer presentations, education plans and evaluation plans that reflect the needs of the customer
- Identify subject areas, individuals, and opportunities for clinical research to further the body of evidence for our products in collaboration with Medical Affairs experts
- Evaluate potential product additions or acquisitions, and contribute to the successful integration of new portfolio products as applicable.
- Demonstrate behaviors consistent with senior level clinical leaders, including: • Create an environment conducive to personal development and feedback for self and peers
- Model the essence of team spirit throughout the organization
- Identify and work through difficult and complex issues with customers without compromising relationships
- Assess productivity and return on time invested and discuss opportunities for improvement with key stakeholders to ensure results
- Assist Clinical Directors with specific zone-level initiatives or programs
- Invest in self-development and education necessary to maintain status as a CMDS
- Attend applicable trade shows, medical association meetings, and educational symposia to network with customers/clinicians
- Timely completion of all special projects and administrative duties
Required Qualifications
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
- A Bachelor's Degree with a minimum of 2 years of clinical experience as a licensed clinician within the acute care hospital environment.
OR
- An advanced degree with a minimum of 0 years of clinical experience as a licensed clinician within the acute care hospital environment.
- Travel required in assigned region and (nationally occasionally), approximately 50-75%
Preferred Qualifications
- 2-5 years total critical care experience in an acute care hospital environment, with a minimum of 3 years' experience in ICU, CVICU, OR, CVOR, NICU, PICU
- 2+ years in team selling environment
- ICU, OR, or NICU/PICU Clinical Educator or experience in education curriculum development and delivery
- RN BSN, Advanced Practice Nurse NNP, DNP, Perfusionist, RRT
- Experience with health care or medical device industry, either clinical education or sales
- Sales experience or possession of strong selling traits is preferred
- Demonstrated ability to work effectively in a complex, geographically distributed organization with multiple value streams
- Track record of building successful strategic business partnerships
- Must be results oriented, with internal motivation to achieve high-level results and manage complex projects to completion
- Demonstrated resiliency and high tolerance for ambiguity
- Exceptional client interaction skills
- Strong ability to create and deliver presentations, education plans, and evaluation plans that reflect the needs of the customer
- Public speaking skillsets
- Understanding of the markets in which ACM competes
- Proficient in Salesforce.com, Sales Analytics and MS Office (including Word, PowerPoint, and Excel)
- Desire and ability to travel overnight (air/ground/hotel) within assigned territory and nationally when needed for high profile projects, conferences
PHYSICAL JOB REQUIREMENTS
- The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
U.S. Work Authorization & Sponsorship
Recruitment Fraud Alert
Medtronic offers a competitive Salary and flexible Benefits Package
Not included in the source posting: about the role.
Skills
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.