Client Relations & Complaints Specialist
Old Mutual South Africa
Cape Town City Centre, Cape Town RegionPosted 5 days agoDiscoveredMatch locked
Full TimeCustomer Services Jobs
About the role
Old Mutual South Africa seeks a dedicated Complaints Handler to join Client Service Delivery. You will resolve escalated complaints, manage reputational risk, and drive improvements across the complaints handling value chain. Responsibilities include handling complex cases, root-cause analysis, and ensuring adherence to SLAs and governance. Strong communication and multi-language skills are advant
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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