Client Partner
HCLTech
Oakland, Michigan, United StatesPosted 3 days agoDiscoveredMatch locked
Full-time
Job Summary
We are seeking highly driven and customer focused
Client Partner for one of our strategic accounts in Automotive Customer.
The ideal candidate will be responsible for driving account growth, expanding wallet share, identifying new business opportunities, and partnering with delivery teams to ensure exceptional customer satisfaction. This role requires a strong understanding of IT services, digital transformation, software-defined vehicles (SDV), mobility, manufacturing, and enterprise technology services within the automotive industry.
Key Responsibilities
- Own and manage strategic automotive account with full P&L responsibility.
- Develop and execute account growth strategies aligned with client business objectives.
- Build trusted advisor relationships with CXOs, business leaders, engineering heads, and procurement stakeholders.
- Identify and drive opportunities across:
- Engineering Services
- Digital Transformation
- Cloud & Infrastructure
- Data & AI
- Manufacturing & Industry 4.0
- Enterprise Applications (SAP, Oracle, Salesforce, etc.)
- Lead account planning, opportunity qualification, and revenue forecasting.
- Collaborate with sales, solutioning, delivery, and recruitment teams to ensure successful execution of client engagements.
- Drive cross-selling and upselling initiatives across existing accounts.
- Monitor client satisfaction and proactively address risks and escalations.
- Negotiate contracts, statements of work (SOWs), pricing, and commercial agreements.
- Maintain a strong understanding of automotive industry trends, including electrification, connected vehicles, autonomous driving, software-defined vehicles, and mobility services.
Skill Requirements
- Proven experience managing Automotive OEM or Tier-1 supplier accounts.
- Strong understanding of:
- Automotive Engineering
- Product Engineering Services
- Manufacturing Operations
- Connected & Autonomous Vehicles
- EV Ecosystem
- Digital Engineering
- Demonstrated success achieving revenue growth and account expansion targets.
- Experience managing multimillion-dollar client portfolios.
- Strong executive presence and stakeholder management skills.
- Excellent communication, negotiation, and presentation abilities.
Other Requirements
None
Not included in the source posting: about the role, benefits.
Skills
artificial-intelligencesalesforcesap
Who can apply
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