Client Executive, EFT Solutions

• Develop and maintain strong relationships with existing and prospective clients to understand their EFT needs and business objectives.

• Present and demonstrate EFT solutions tailored to client requirements, ensuring alignment with regulatory and compliance standards.

• Develop and present complex pricing proposals and competitive analyses for financial institutions and negotiate contract renewals.

• Collaborate with cross-functional teams to coordinate the implementation and ongoing support of EFT services for clients.

• Represent SHAZAM at trade shows and associations to generate leads and strengthen partnerships.

• Monitor client accounts to identify opportunities for upselling or cross-selling additional EFT products and services.

• Provide timely and effective resolution of client inquiries and issues related to EFT solutions, maintaining high levels of client satisfaction.

• Stay informed about industry trends, regulatory changes, and competitive offerings to advise clients proactively.

• Prepare and deliver regular reports on client activity, sales performance, and market feedback to senior management.

• Minimum of 3 years of experience in client management or sales within the financial services or payment solutions industry.

• Strong understanding of electronic funds transfer systems, payment processing, and related compliance requirements.

• Proven ability to manage multiple client accounts and deliver customized solutions in a remote work setting.

• Strong interpersonal and communication skills are essential for building trust and maintaining long-term client relationships.

• Analytical skills help in assessing client data and market trends to identify growth opportunities and tailor solutions accordingly.

• Proven ability to think critically and solve problems in fast paced environments, with a focus on strengthening client relationships and driving business outcomes.

• Ability to travel 50%, including some overnight travel to various locations.

• Must possess a valid driver's license to drive on Company business and provide documentation of current personal auto insurance ($300,000 in personal liability coverage is required).

• Experience working with EFT platforms or payment gateway technologies.

• Demonstrated success in a remote sales or client service role.

• Proficiency with Salesforce and data analytics tools to track client engagement and sales metrics.

• A mission-driven company with a strong sense of purpose

• A hybrid work environment that values flexibility and collaboration

• Opportunities for professional development and career growth

• A culture that values innovation, integrity, and community impact

• Excellent benefits:
• Health, dental, and vision insurance

• 401(k) retirement plan with company match

• Flexible spending and health savings accounts

• Life insurance and short- and long-term disability provided at no cost

• Time away from work - PTO, VTO, paid parental leave, and company holidays

• Educational assistance

Actual compensation is based on various factors, such as geographic location, experience, education, and/or skill level, and is finalized at the time of offer.

SHAZAM is an equal opportunity employer, including those with disabilities or status as a protected veteran. All qualified applicants will receive consideration for employment.

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; ITS, Inc./ SHAZAM will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Please be aware that SHAZAM may use an Artificial Intelligence (AI) tool to assist in the review and screening of job applications for this position. The AI system is designed to help our team efficiently identify qualified candidates by identifying relevant skills and experience within submitted applications. All final hiring decisions are made by our hiring team.

Originally posted on Himalayas