Client Executive- Commercial Insurance Real Estate

• Partner closely with Producers in all aspects of client service, including new business development, renewals, and expansion opportunities within existing accounts

• Serve as a hands-on contributor in the delivery of client service, ensuring strategies are effectively implemented and executed

• Lead the marketing and placement process, including development of submission strategy, preparation of high-quality market submissions, direct engagement with carriers, and negotiation of coverage terms, conditions, and pricing to achieve optimal program outcomes

• Align and coordinate internal resources to support client needs, including execution of renewal strategies and long-term risk management initiatives

• Collaborate with Producers, Risk Control, Claims, and service team members to develop and deliver risk analyses, stewardship reports, and client facing deliverables

• Partner closely with Client Managers and colleagues to ensure efficient, accurate, and high-quality service delivery; directly manage select client relationships as appropriate

• Oversee and contribute to the timely and accurate completion of service deliverables, including endorsements, certificates, audits, and invoicing

• Evaluate client exposures and provide strategic recommendations on coverage structure, program design, and risk financing approaches

• Provide guidance, mentorship, and knowledge-sharing to support the development of service team members without direct supervisory responsibility

• Travel as needed to support client relationships and business development efforts

• Strong negotiation skills and deep knowledge of Property & Casualty insurance, including major lines of coverage and industry-specific exposures (real estate and construction preferred)

• Advanced proficiency in Microsoft Office (Excel, PowerPoint, Outlook)

• Ability to quickly become proficient in internal systems (Sagitta and ImageRight experience preferred)

• Demonstrated ability to leverage technology, data, and emerging AI solutions to streamline workflows, enhance client service, and improve insight generation, accuracy, and efficiency in service delivery and outcomes

• Excellent written and verbal communication skills

• Demonstrated ability to influence, mentor, and collaborate across teams without formal supervisory authority

• Strong analytical skills, including the ability to interpret coverage forms, contracts, and financial data

• Self-motivated, detail-oriented, and able to manage multiple priorities independently

• High level of professionalism with a strong client service orientation

• Comprehensive knowledge of Property & Casualty coverages and services, including the end-to-end renewal process

• Strong ability to interpret coverage questions and apply technical expertise to client situations

• Effective problem-solving skills, with the ability to recognize issues and implement appropriate solutions

• Analytical thinking with the ability to evaluate complex situations and draw sound conclusions

• Strong attention to detail, organization, and time management

• Ability to handle sensitive and confidential information with professionalism and discretion

• Client service-oriented mindset with a focus on delivering high-quality outcomes

• Demonstrated initiative and commitment to continuous learning and development

• Ability to manage multiple priorities and adapt in a fast-paced environment

• Proven ability to work both independently and collaboratively within a team setting

• Excellent interpersonal, written, and verbal communication skills

• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook

• Bachelor's degree preferred

• 8-10 years of commercial Property & Casualty insurance experience in a client-facing role

• Demonstrated experience in project management and client program leadership

• Relevant industry designations preferred (e.g., CIC, CPCU, CRM)

• Active Property & Casualty Broker License, with the ability to maintain required licensing through continuing education

• Valid driver's license

EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer:

• Generous Paid Time off

• Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days

• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave

• Generous employee referral bonus program of $1,500 per hired referral

• Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)

• Employee Resource Groups: Women's Coalition, EPIC Veterans Group

• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development

• Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support

• Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs

• 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!

• EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation

• We're in the top 10 of property/casualty agencies according to "Insurance Journal"

To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ .

EPIC embraces diversity in all its various forms - whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf .

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