Chief Revenue Officer, Process Transformation

• Own the revenue strategy for Process Transformation, driving durable, predictable growth across customer acquisition, expansion, retention, and disciplined execution.
• Shape and execute the go-to-market strategy, leveraging targeted industry plays, optimized account coverage, strategic partnerships, and differentiated market motions to accelerate growth and customer adoption.
• Lead the evolution of the sales motion in the era of the agentic enterprise, helping customers harness AI, data, and automation to transform business processes, customer engagement, and growth.
• Serve as a trusted advisor to CEOs, CIOs, CTOs, Chief Data Officers, and other senior business leaders, positioning Salesforce's Business Process Optimization portfolio as a strategic platform for enterprise transformation and measurable business outcomes.
• Drive cross-functional alignment across Solution Engineering, Customer Success, Alliances & Channels, Industry GTM, and Enablement to deliver a unified, outcome-oriented customer experience and maximize revenue opportunities.
• Own business performance and operating rigor, including forecasting, pipeline health, inspection, and performance management, providing clear, actionable insights to executive leadership.
• Build and lead a high-performing organization, fostering a culture of accountability, customer obsession, and excellence while developing and retaining world-class talent.
• Lead through organizational and market transformation, translating evolving business strategy into clear priorities, strong alignment, and decisive execution across the organization.
• Serve as a strategic advisor to the Global CRO of AI Labs and the broader AI Labs Leadership Team, helping shape go-to-market priorities, investment decisions, organizational strategy, and critical initiatives that accelerate growth and scale the business.

• 15+ years of enterprise sales leadership experience, ideally with deep expertise in AI transformation, process mining and optimization, agentic SaaS, and/or emerging technology, with a proven track record of leading large-scale, global revenue organizations. 3rd- or 4th-line leadership experience required.
• Proven ability to lead complex business transformation at scale, including cultural change, operating model evolution, organizational design, and capability building.
• Strong general management, strategic planning, and operational leadership capabilities, with a disciplined, metrics-driven approach to execution and business performance.
• Demonstrated ability to build trusted, long-term relationships with customers and C-level executives, translating those relationships into strategic partnerships and loyal, referenceable customers.
• Exceptional cross-functional leadership in complex, matrixed organizations, with the ability to create alignment and drive outcomes across product, marketing, customer success, and regional field organizations without direct authority.
• Executive presence and commercial acumen, with the credibility and influence to engage customers, partners, and internal stakeholders at the highest levels.
• Outstanding executive communication skills, with the ability to articulate a compelling vision, simplify complexity, and inspire action across customers, field teams, and senior leadership forums.
• Proven track record of recruiting, developing, and retaining exceptional sales leaders and go-to-market talent in highly competitive markets.
• Relentless curiosity, agility, and adaptability, with the ability to prioritize effectively, navigate ambiguity, anticipate market shifts, and drive impact in a fast-moving environment.
• Bachelor's degree or equivalent experience required.

Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $239,400 - $320,200 annually

There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $263,350 - $352,250 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.