Track Manager (Tools & Automation)

Experience in network engineering / NOC / NRE / NetDevOps roles.

• Experience in itential platform

• Core Networking: Strong in Routing & Switching (BGP, OSPF, EIGRP, STP, VLANs, VRFs, HSRP/VRRP, etc.).

• Network Domains: Hands-on in one or more areas – Enterprise LAN/WAN, SD-WAN, Data Center (Nexus/ACI), WLAN, firewalls, or load balancers.

• Automation & NetDevOps:

• Design, build, and maintain network automation using Python, Ansible, Terraform, Git, CI/CD.

• Implement Infrastructure as Code (IaC) for configuration and lifecycle management.

• Integrate workflows with Source of Truth (NetBox/Nautobot) and ITSM tools (ServiceNow).

• Develop reusable modules, playbooks, and pipelines for provisioning, upgrades, backups, and compliance.

• Use Python with network libraries (Netmiko, NAPALM, pyATS, etc. as a plus).

• Git & CI/CD: Comfortable with Git (branches, merge requests) and basic CI/CD pipelines.

• Observability: Experience with at least one monitoring stack (SolarWinds, Cisco DNAC, ThousandEyes, Prometheus/Grafana, Splunk/ELK, etc.).

• Protocols & Troubleshooting: Strong understanding of TCP/IP, DNS, DHCP, VPNs, QoS, and proven ability to troubleshoot complex network issues under pressure.

• Collaboration & Design:

• Work closely with network architects, operations, SRE, and application teams to embed reliability by design.

• Contribute to network design reviews focusing on resilience, failure domains, capacity, and automation readiness.

• Documentation & Mentoring:

• Create and maintain runbooks, playbooks, and documentation for ops teams.

• Mentor engineers on NetDevOps, automation, and reliability best practices.

1. Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning

1. Understand client requirements and accountable in ensuring support team is meeting client expectations

1. To lead and mentor the project team and ensure transparent communication of project goals.

1. Brining new ideas and innovation for process development and overall organizational progress.

1. To provide solutions commensurate with the customers’ needs within the ambit of the given environment so as to lead to business results.