U.S. External Communications Lead
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Your role
As an External Relations Specialist, you will focus on building and maintaining Kyndryl's visibility, credibility, and consistency across key external audiences. Your role will contribute to how Kyndryl is represented to analysts, media, partners, and broader industry stakeholders by shaping messages, coordinating outreach activities, and ensuring accurate, timely external communications. The work balances planning with hands‑on execution and is completed through close collaboration with marketing, communications, legal, and business stakeholders.
What you will do
- Develop and manage external communications materials such as briefings, talking points, background documents, and updates aligned to approved messaging
- Coordinate engagement with external stakeholders including industry analysts, partners, and media outlets based on defined outreach plans
- Support the preparation and execution of analyst briefings, industry events, and external announcements
- Track external engagement activity, maintain documentation, and report on outcomes using defined metrics
- Partner with internal teams to gather inputs, validate facts, and ensure consistency across external-facing content
- Monitor external coverage and industry commentary to surface insights and potential risks
- Ensure all external communications follow brand, compliance, and governance requirements
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
Who You Are
Required skills and experience
- Experience supporting external relations, communications, analyst relations, public relations, or marketing functions
- Ability to translate complex business or technology topics into clear, audience‑appropriate external messaging
- Experience coordinating deliverables across multiple stakeholders with defined timelines
- Strong written editing skills applied to externally published or shared content
- Experience tracking activities, maintaining documentation, and reporting results against agreed measures
- Familiarity with brand governance, approvals, or compliance processes for external communications
Preferred skills and experience
- Experience working with industry analysts, media, or external partners
- Background in technology, IT services, or B2B environments
- Experience supporting events, briefings, or thought leadership programs
- Familiarity with external communications measurement or monitoring tools
Pay and Benefits
Not included in the source posting: what you'll do.
Skills
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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