Catastrophe Field Auto Adjuster
About the role
Job Description
This position is Remote. The work consists of 70% in the field and 30% virtual. Make a real difference when it matters most. Are you ready to step into a role where you help people get back on the road after life throws them a curveball? As a Catastrophe Field Auto Adjuster, you'll be the trusted face of our company, traveling nationwide to support customers affected by catastrophic events like floods, hurricanes, and wildfires. Whether it's a car, motorcycle, ATV, RV, or even a boat, you'll investigate damage, review policies, and help customers move forward by settling moderately complex claims with care and confidence. This is more than a desk job - it's a dynamic blend of in-the-field action and virtual collaboration, giving you the flexibility to work from anywhere while making a real impact on the ground.
This role follows a 10-day on and 4-day off schedule, with 12-hour workdays throughout the year.
What You’ll Do
- Travel across the country to assess vehicle damage and support customers during times of crisis
- Review policy coverage, investigate claims, and document your findings
- Prepare or validate repair estimates using industry-leading tools
- Negotiate and settle claims with empathy and efficiency
- Capture detailed notes, decisions, and supporting documentation in the claims system
- Balance your time between virtual assignments and in-person inspections (70% field, 30% virtual)
What You Bring
- A passion for helping people and solving problems
- 2+ years of claims or auto damage experience (preferred)
- Proficiency with estimating software such as CCC or Mitchell
- Knowledge of vehicle repair techniques, including paintless dent repair
- Strong analytical, negotiation, and conflict resolution skills
- Ability to work independently in a fast-paced, unpredictable environment
- A minimum internet bandwidth of 50 MB down/5MB up is required for home-based employees.
Why Join Us?
Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you'll enjoy a Total Rewards package that includes:
- Competitive pay with needed support for continuous development and career advancement.
- Flexibility in scheduling and a time off policy that helps support your work/life balance.
- Initial and ongoing training to get you proficient in your new role
- Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more.
Note
Notice of Licensing Requirements
Sign on Bonus
Skills
Compensation
Not included in the source posting: about the role.
Skills
Who can apply
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