Care Facilitator

• A comprehensive range of Employee Benefits from health & wellness to professional development opportunities

• Flexible Monday to Friday schedule with work from home arrangements supported

• Hourly rate + travel + super + salary packaging

• Supportive team culture where your contributions matter

• Join an organisation that values clients and staff

About the Role

As a Care Facilitator supporting clients across

, you will be part of our BaptistCare At Home team delivering quality care coordination and service planning to help clients remain living independently. This is a full-time Monday to Friday position with hybrid work arrangements supported.

This opportunity offers a mix of responsibilities, supporting a dedicated CHSP service stream alongside a broader community-based caseload. A key component of the role involves coordinating services for clients accessing allied health supports, while also providing ongoing care planning, reviews and service coordination for a variety of CHSP and Support at Home clients. You'll work closely with clients, families, service providers and multidisciplinary teams to ensure services are delivered effectively and aligned to individual goals and needs.

Your day may include:

• Visiting clients in the community referred for help at home

• Developing and evaluating care plans tailored to individual needs

• Building relationships with families and carers

• Collaborating with multidisciplinary teams to implement best practice care

• Documenting client progress using care management systems

What You'll Bring

Required qualifications and experience:

• Bachelor's Degree or Diploma in Community Services (Service Coordination or Case Management), or equivalent experience

• Experience in the aged care sector or demonstrated transferable skills within another community‑based service environment

• Ability to work independently in the community and as part of a team

• Strong communication, time management, and organisational skills

• Intermediate computer skills and proficiency with email and apps

• Valid Australian Driver Licence and reliable vehicle with a minimum Third Party Property Damage Insurance

About Us

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing. We know that life's challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That's what we work towards every day - enriching lives through communities of care. Today, more than 78,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.