Administrator - English, Arabic, Microsoft Windows
HCLTech
Metro Manila, PhilippinesPosted 24 days agoDiscoveredMatch locked
Job Summary
A Level 2 (L2) Service Desk Analyst provides advanced technical support by handling escalated complex issues from Level 1 teams. This role requires in-depth troubleshooting of software, hardware, and networks, meeting strict Service Level Agreements (SLAs), and collaborating with expert engineering groups for permanent
Key Responsibilities
Tier 2 Genesys IT Service Desk support.
Skill Requirements
Tier 2 Genesys IT Service Desk support.
Not included in the source posting: about the role, benefits.
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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