Business Title Senior SRO Training Staff Manager
Job Description Summary
Provides expertise in analyzing technical learning needs for a business or function then designs and delivers training solutions. Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services. Stays informed of industry trends that may influence work.
Job Description
Roles and Responsibilities
- Provides expertise in analyzing learning needs, designing training solutions for a business or function. Focused on technical training essential for a particular business or function, and does not include Leadership Learning, which falls within HR. Includes trainers and coordinators whose main task is to deliver the training content or make logistical arrangements for training programs.
- Requires specialized depth and/or breadth of expertise within their discipline. May require strong commercial awareness, and is expected to influence the development of strategy within own area, including control of resources and influences policy formulation.
- May lead functional teams or projects with minimal resource requirements, risk, and/or complexity. Communicates difficult concepts and may influence others' options on particular topics. May guide others to consider a different point of view.
- Impacts the team's ability to achieve service, quality and timeliness of objectives. Work is subject to functional policy objectives. Regularly advises management in the function and/or in the business. Has a supportive role in decision making about important subjects. High levels of evaluative judgment are required to achieve outcomes required.
- Uses high level of judgment to make decisions and handle complex tasks or problems that impact the function. Has ability to assess quality of information given and ask pertinent questions to stakeholders. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision.
Required Qualifications
- Master's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Quality Training.
Desired Characteristics
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Demonstrated ability to analyze and resolve problems.
- Demonstrated ability to lead programs / projects.
- Ability to document, plan, market, and execute programs.
- Established project management skills.
The base pay range for this position is $123,700.00 - 206,100.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible
for a 15% performance bonus/variable incentive compensation/equity.
Not included in the source posting: about the role, what you'll do, qualifications.
Who can apply
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