Business Operations Partner - Global Client Management

Hpe

Sofia, Sofia, BulgariaPosted about 23 hours agoDiscoveredMatch locked

Full time

About the role

Business Operations Partner - Global Client Management This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

Deliver end-to-end, high-quality service to Global Client Management (GDC) leadership by coordinating operational activities, enabling governance and cadence, and ensuring effective alignment between Country/Cluster/Regional stakeholders and internal services functions.

How you´ll make your mark

Acts as the internal business operations point of contact (SPOC) for GDC
Partners closely with SSD leadership to translate strategy into execution, strengthen operational consistency, and ensure the cluster operates efficiently while aligning with broader organizational goals
Acts as a trusted advisor and problem-solver - bringing structure, data, and clarity to complex, cross-functional work
Supports GCM leadership by coordinating operational activities, enabling governance and cadence, and ensuring effective alignment between stakeholders and internal shared services functions
This role is internal-facing, relationship-driven, and focused on operational enablement rather than direct service delivery or people management
Acts as the connector with Finance
Functions as an early-warning system for capacity constraints, risks, operational excellence and service-quality issues
Ensures alignment with SSD POR, readiness, and financial planning

About you:

Bachelor degree or equivalent.
ITIL certification, PMP certification preferable.
Experience in project/process or ITIL infrastructure management is an advantage.
Customer support experience, CSAT-centric "internal" / external.
Fluent in Operations practices - budgeting, Long-Term Planning (LTP), Plan of Record (POR), Business Performance Review.
IT industry knowledge, Support portfolio, HPE products literate .
Fluent in written and verbal English.
MS Office.
Strong analytical, problem-solving, and execution skills.
Excellent communication and stakeholder management abilities.
Experience working cross-functionally and influencing without direct authority.
Ability to translate company strategy into execution.
Country/Cluster knowledge.
Active participation in Country/Cluster sessions.
Comfort working with performance metrics, dashboards, and operational data including financial reports.
Proactiveness.
Financial/business acumen.
Executive level presentation skills.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here .

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

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Services

Job Level

Expert HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity .

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications. All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual's own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

Not included in the source posting: qualifications, benefits.

Who can apply

The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.

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