Business Development Coordinator

• Serve as a regional expert and primary point of contact for sales enablement tools, platforms, and processes (e.g., CRM, prospecting tools, digital sales rooms, enablement platforms).

• Provide hands-on support to producers, including executing complex or time-sensitive tasks within sales tools on their behalf when appropriate.

• Deliver onboarding, training, and ongoing coaching to producers to improve adoption, proficiency, and effective use of sales technology.

• Apply judgment to determine the most effective enablement approach based on producer needs, opportunity stage, and strategic priorities.

• Drive adoption and optimization of sales tools by identifying barriers, developing targeted solutions, and reinforcing best practices.

• Analyze usage data and producer behavior to recommend improvements to workflows, training, or enablement strategies.

• Act as a feedback conduit between regional sales teams and central enablement, operations, and technology partners.

• Strategic Partnership & Continuous Improvement:

• Partner with regional and national sales leadership to identify enablement gaps, productivity opportunities, and areas for process improvement.

• Support strategic sales initiatives (e.g., account planning, pipeline development, RFP preparation, onboarding programs) through enablement expertise and execution.

• Track, analyze, and report on key enablement metrics to demonstrate impact on productivity, engagement, and revenue outcomes.

• Prioritize work independently based on business needs, producer impact, and strategic objectives rather than defined schedules or task counts.

• Collaborate cross-functionally with sales leadership, marketing, operations, and national enablement teams to ensure alignment and scalability.

• Maintain discretion and professionalism when handling sensitive sales data, producer performance insights, and strategic initiatives.

• Bachelor's degree or equivalent professional experience in sales enablement, business development, sales operations, or a related field.

• Demonstrated experience working with CRM and sales enablement platforms.

• Strong analytical skills with the ability to interpret data and translate insights into action.

• Excellent communication and interpersonal skills, with the ability to influence and support senior producers and sales leaders.

• Proven ability to work independently, manage competing priorities, and exercise sound professional judgment.

• Experience in a consultative sales environment or professional services organization.

• Background in training, coaching, or adult learning.

• Familiarity with account-based selling, pipeline management, and long sales cycles.

• Experience supporting enterprise or regional sales teams.

EPIC has over 60 offices and 4,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer:

• Generous Paid Time off

• Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days

• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave

• Generous employee referral bonus program of $1,500 per hired referral

• Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)

• Employee Resource Groups: Women's Coalition, EPIC Veterans Group

• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development

• Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support

• Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs

• 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!

• EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation

• We're in the top 10 of property/casualty agencies according to "Insurance Journal"

To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ .

EPIC embraces diversity in all its various forms - whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf .

Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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