BPS Business Risk Associate II with German-language skills (US market shift)

:

• The telephone and written answers from every day to complex inquiries of our customers and consultants.
• Responding to our customers' challenges and providing a solution.
• Compliance with quality standards, possible control function related to out KYC process.
• Verification of customer KYC documentation and, if necessary, corresponding post-verification.
• Escalation of difficult issues and complaint management.
• Participation in projects to implement the company's goals and improve certain processes.
• Full-time position, Monday through Friday, with an eight-hour daily schedule from

• 1-2 years of experience Work experience in finance
• Experience in customer service - spoken and written
• Languages:

• A high degree of accuracy, quality and service orientation Independent and team-oriented work to achieve set deadlines
• Good organizational skills and high resilience without losing focus on the customer

.

• Attractive benefits include

• Inclusive and diverse team atmosphere.
• Contract of employment

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is 90,000 - 95,000 PLN gross annually and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

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