Program Manager
About the role
Program Manager
Program Manager
role will be In-charge of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.
What a typical day looks like:
- Organize, plan and direct program schedules and budgets.
- In charge of tracking relevant metrics and drive action items based on results.
- Provide help, knowledge and expertise with contract negotiations as required.
- Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
- Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
- Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
- Be the key channel of communication for customers and act as escalation in the event of customer issues.
- In charge of customer's satisfaction reviews and corrective actions.
- Maintain current and develop additional business with customers
The experience we're looking to add to our team
- Bachelor's degree in engineering or related field or equivalent experience.
- Advanced English
- Previous Experience as a PM
- Advanced proficiency in Microsoft Office (Project, Excel, Outlook, basic Core Tools) and problem-solving methodology
- Experience in Electronics Manufacturing environment.
- Proven experience managing New Product Introduction (NPI) programs.
- Direct customer-facing experience
- Experience leading cross-functional teams in a manufacturing environment.
- Strong understanding of manufacturing operations and production floor processes.
- Knowledge of purchasing, supply chain, logistics, customer service, and program financial management.
- Advanced English communication skills (written and verbal) are mandatory.
- Experience in the following roles are highly desirable:
Program Administrator
Product Manager.
Program Analyst
NPI Coordinator
Customer Service Manager What you'll receive for the great work you provide:
- Saving Fund
- Christmas bonus
- Holiday bonus
- Medical Insurance
- Life Insurance
CP68
Job Category
Operations
Required Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Not included in the source posting: about the role, benefits.
Skills
Who can apply
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