Banking App support engineer
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Application Support engineer to provide L1/L2 24/7 banking and payments application support experience in banking domain, analyze, debug & resolve production issues. Strong Experience with SQL, Linux, Oracle, IIS, Devops, API, troubleshooting, application monitoring, log checking, Incident management & resolution, fine tuning, root cause analysis, scripting and automation skills
Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscale's that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Expertise :
- 5 to 10 years experience in providing L1/L2 application support for payment systems UPI, NEFT/RTGS, ATM, DCMS, 42CS, Getepay and Fraud risk management applications
- Should have a very good understanding of Recon, batch processes, Core banking systems etc
- Should have knowledge on s like Flexcube Retail (FCR) India banking system, Onboarding Systems, Lending, Internet Banking, Mobile Banking, Payments, CRM etc
- Should have good exposure to customer onboarding process, KYC, API integration, workflows etc
- Should be able to write complex SQL queries, mapping tables from source to target systems
- Knowledge in banking domain, especially for India specific requirements.
- Strong technical acumen & deep working knowledge of Agile Methods, Service Architecture and Integration
- Strong ability to influence, collaborate and build relationships with key stakeholders, vendors, and cross-functional teams
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Job location
Preferred Technical and Professional Experience
- Software Engineering Life Cycle deliverables for banking projects
- Work closely with the business and IT teams to analyse business requirements, analyse and resolve production issues, root cause analysis, identify automation scope etc
- SQL, Linux, Oracle, IIS, Devops, API, troubleshooting, application monitoring, log checking, Incident management & resolution
- Experience in using and implementing DevSecOps processes
Being You
Not included in the source posting: what you'll do, benefits.
Skills
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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