Associate Director of Affordability - COE - PB
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Position Overview
Main Responsibilities
- Build and operationalize best-in-class financial assistance program(s) for patients.
- Identify opportunities to streamline processes, leverage technology and champion continuous improvement.
- Provide direction and guidance to copay vendor(s) on day-to-day program operations.
- Manage patient case escalations
- Identify and provide analysis and performance review of programs.
- Plan, develop and coordinate Quarterly Business Reviews (QBRs).
- Present program performance to internal teams (PSS and Brands).
- Operate as the subject matter expert for the patient services affordability programs.
- Work collaboratively across the PSS team and cross-functional partners to maintain alignment of Patient Services objectives.
- Understand the impact of industry policy changes or service offerings that impact our financial support programs.
- Be an active leader on the Patient Services leadership team as we build our best-in-class patient experience model.
- Be a leader for change.
About You:
Basic Qualifications
- BA/BS degree in Business Administration, Healthcare, Healthcare Management, Public Health, Life Sciences, or a related field required.
- 7+ years experience in affordability program management, patient support services, case management, or a related field within the pharmaceutical or healthcare industry.
- Experience in patient support services, healthcare management, call centers, or a related area within the pharmaceutical industry.• Ability to travel up to 25% of time.
Preferred Qualifications
- Experience in patient program consolidations and/or conversions.
- Strong understanding of market dynamics, policy implications, and best practices in patient affordability and access.
- Advanced degree (MBA, MFin) preferred.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with vendors and internal stakeholders.
- Experience working in cross-functional roles and collaborating leadership.
- Excellent problem-solving skills and analytical with the ability to identify trends and implement improvements.
- Strong organizational skills with the ability to adapt to change in a high-energy and fast-paced environment.
Why Choose Us?
- Make your work count by supporting a company that brings life-changing treatments to millions — and is committed to doing right by patients, communities, and the planet.
- Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.
- Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.
- Make an impact across borders and functions, collaborating with leaders to turn complex challenges into real-world solutions.
- Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.
- Thrive in inclusive, high-performing teams where every role matters and every voice helps shape what’s next.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
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