Business Consulting - Finance Transformation - Global Business Services - Senior Manager

• Lead design of end-state GBS models across functions (Finance, HR, IT, Procurement, Supply Chain, Customer Operations).

• Assess client maturity and build strategic roadmaps aligned to enterprise goals.

• Develop future-state process architectures, governance models, service catalogs, and organizational structures.

• Shape cross-functional service management frameworks including SLAs/OLAs, performance dashboards, and continuous improvement mechanisms.

2.

Bring specialized insights tailored to key industry sectors such as:

• Consumer & Retail: Demand planning, omnichannel order-to-cash, global procurement.

• Industrial Manufacturing: Integrated supply chain centers, procurement excellence, engineering support.

• Technology, Media & Telecommunications: Scalable digital operations, cloud-enabled shared services.

• Health & Life Sciences: Compliance-driven GBS models, R&D support services.

Translate industry trends, benchmarks, and regulatory dynamics into actionable GBS recommendations.

3.

• Lead multi-process transformation programs integrating automation, analytics, and workflow technologies, incorporating Alliances such as ServiceNow

• Drive transitions, migrations, and change management across global delivery networks.

• Partner with digital and technology teams to embed AI, RPA, data platforms, and intelligent workflow solutions into GBS operations.

4.

• Manage day-to-day project delivery, ensuring quality, timeliness, and client satisfaction.

• Direct cross-functional consulting teams and coordinate with client stakeholders globally.

• Facilitate executive workshops, steering committees, and strategic decision-making sessions.

5.

• Develop sector-specific GBS and outsourcing advisory offerings and reusable transformation assets.

• Contribute to proposals, pursuits, and market-facing initiatives.

• Mentor and coach team members while supporting recruitment and capability building.

6.

• Produce perspectives, whitepapers, and insights on emerging GBS and outsourcing trends such as AI-enabled operations, global talent models, and enterprise service management.

• Represent the practice at industry conferences and executive forums.

Core responsibilities will also include coaching and mentoring, performance appraisal and business development.

• A bachelor's degree and approximately 8 years of related work experience; or a master's degree and approximately 7 years of related work experience

• Approximately 8 years of experience in providing advisory services in the finance function focused in at least one of the following areas; finance operating model design, performance management, shared services design and implementations, outsourcing advisory

• Experience in managing large-scale Finance Transformation and/or Enterprise Resource Planning (ERP) implementations preferred

• Experience leading teams, managing engagement economics and business development

• An advanced degree in Finance, Accounting, Economics, Business, Operations or superior academic achievement in a related field

• CPA

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being.

• The opportunity to work in many roles to solve our client’s toughest issues—integrating world-class problem solving, industry and functional expertise, and proprietary tools and capabilities to create change and lasting impact.

• A collaborative environment where everyone works together to create a better working world- Our style is collaborative, agile, and flexible to meet the needs of your people, processes, and technologies.

• An excellent team of senior colleagues, dedicated to managing and varying your workload

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn  more .

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job in all geographic locations in the US is $150,400 to $343,600.  The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $180,500 to $390,500.  Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.